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ADS1220EVM: Can't Manually install the ADS1220EVM plugin in ADCpro

Timo Zellmer
Prodigy 10 points
Part Number: ADS1220EVM
Other Parts Discussed in Thread: ADS1220, ADCPRO,

Hey there,

i am trying to use the ADS1220 Eval board software.

The installion of the ADCpro Software worked fine, no issues.

But when i want to install the ADS1220EVM plugin i get the following error:

After closing the installer, another error appears:

After ignorierung the message, i get the following files in the installation folder (only temp folder, no ADS1220):

All the installions were executed as administrator.

Does anybody what may cause this issue?

Best regards

Timo

  • 0
    TI__Expert 6980 points

    Hi Timo,

    I'll consult with the team what the issue might be and will get back to you soon.

    Best Regards,

    Angel

  • 0
    TI__Mastermind 44640 points

    Hi ,

    This appears to be a Windows file-permissions error that is preventing the installer from copying files from one location to another. However, this is not a critical step as these files are not used to run the application, and installer appears to be aborting after the main installation has completed. I don't believe this error will prevent you from using the application since the installer did not perform a rollback operation.

    Have you attempt to run the GUI after this error occurred? While we should look into correcting the issue with the installer, I think the GUI should work even with this issue. Please let us know if this is the case or not!

    Thank you,
    Chris

  • 0 in reply to Christopher Hall
    Prodigy 10 points

    Hi Christopher,

    the ADCPro GUI runs fine, but i don't have any ADS1220 device to select.

    I created the subfolder "ADS1220" in the following path: C:\Program Files (x86)\ADCPro\plugins\evm\ADS1220

    After running the ADS1220EVM installer again i get an installLog file in this subfolder (still doesn't work though):

    0525.installLog.txt 
    Log started 05/27/2024 at 08:27:52
Preferred installation mode : win32
Trying to init installer in mode win32
Mode win32 successfully initialized
[08:27:56] ---INITIALIZATION ACTIONS---
[08:27:57] Logging system information to installation log file  to assist with troubleshooting installation issues. 
If you encounter an issue during installation, please email this log file with a discription of the problem to pa_deltasigma_apps@ti.com.
[08:27:57] Operating System: Windows 10 Professional Service Pack 0 (Version #: 10.0)
[08:27:57] OS is 64-bits
[08:27:57] System Locale: de
[08:27:57] Detected an active Windows antivirus program...
[08:27:57] Detected an active firewall program...
[08:27:57] UAC Enabled: 1
[08:27:57] Installer is running as administrator: 1
[08:27:57] The installation directory is located at: C:\Program Files (x86)\ADCPro\plugins\evm\ADS1220
[08:27:57] Free disk space = 274425776 KB (2829 KB required).
[08:27:57] ---PRE-INSTALLATION ACTIONS---
Preparing to Install
[08:28:02] ---READY TO INSTALL ACTIONS---
Preparing to Install
Creating directory C:\Program Files (x86)\ADCPro\plugins\evm\temp
Unpacking files
Unpacking C:\Program Files (x86)\ADCPro\plugins\evm\temp\TI License.pdf
Unpacking C:\Program Files (x86)\ADCPro\plugins\evm\temp\ADS1220EVM-SW_2.0.0_manifest.html
Unpacking C:\Program Files (x86)\ADCPro\plugins\evm\temp\ads1220-adcproplugin-2.0.0.exe
[08:28:02] ---POST-INSTALLATION ACTIONS---
Launching installer...
Executing C:\Program Files (x86)\ADCPro\plugins\evm\temp\ads1220-adcproplugin-2.0.0.exe 
Script exit code: 

Script output:
 

Script stderr:
 

Unknown error while running C:\Program Files (x86)\ADCPro\plugins\evm\temp\ads1220-adcproplugin-2.0.0.exe 
Problem running post-install step. Installation may not complete correctly
 Unknown error while running C:\Program Files (x86)\ADCPro\plugins\evm\temp\ads1220-adcproplugin-2.0.0.exe 
Installation completed
Log finished 05/27/2024 at 08:28:13
[08:28:28] ---FINAL PAGE ACTIONS---

    Best Regards.

    Timo

  • 0 in reply to Timo Zellmer
    TI__Mastermind 43001 points

    Hi Timo Zellmer,

    Today is a holiday in the US, we will respond to your post later this week. Thanks for your patience

    -Bryan

  • +1 in reply to Timo Zellmer
    TI__Mastermind 44640 points

    Hi ,

    Thanks for the sharing the additional information and installer log! Previously, I had assumed that the ads1220-adcproplugin-2.0.0.exe (inner installer process) had completed successfully, but it appears that this was not the case because this file was not signed.

    This issue should be resolved now in the most recent version (v2.0.1) of the ADS1220EVM-SW installer. You should be able to download this now from https://www.ti.com/tool/ADS1220EVM#order-start-development. Please try this again and let us know if you run into any issues with the installation!

    Best regards,
    Chris

  • 0 in reply to Christopher Hall
    Prodigy 10 points

    Hi Chris,

    works perfect!!! The EVM is now in the ADCPro without errors or warnings.

    Thank you very much.

    Best regards,

    Timo