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AFE4490SPO2EVM: Not able to read data from GUI

Part Number: AFE4490SPO2EVM

Tool/software:

Hello all,

I have been trying to use the AFE44x0SPO2EVM GUI application.
Completed all the steps listed in User guide.
But when I click Capture with finite mode, I am getting the error showed in the attached picture.
In the infinite mode, the display shows nothing. One thing I noted is the LED in the probe is not ON.



Can anyone please help with this issue?