DAC82002: EVM software installation error 1003 - labview

Darren Jenkins

Part Number: DAC82002

DAC team,

Our customer is getting the following error when opening the DAC82002EVM software after installation. What should be done to resolve this?

The .exe file in the path does exist, but the \DAC82002\SW\Main.vi does not. It's an unusual filepath given it has a .exe in the middle of it.

Thanks,
Darren

2 days ago

0 Lucas Burnette 2 days ago

TI__Expert 4800 points

Hi Darren,

I am reviewing this and will get back to you shortly.

Thank you,
Lucas

0 Darren Jenkins 1 day ago in reply to Lucas Burnette

TI__Genius 12611 points

Hi Lucas,

Did you get a chance to look at this?

Thanks,
Darren

0 Lucas Burnette 1 day ago in reply to Darren Jenkins

TI__Expert 4800 points

Hi Darren,

I'm not seeing this error either of my computers when I install the GUI.

Can you please try completely uninstalling the GUI, make sure the board is unplugged from the computer, unzip the GUI files, and then fully download the GUI. Once it is fully downloaded, then plug in the board and see if you get the same error.

Thank you,
Lucas

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DAC82002: EVM software installation error 1003 - labview