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ADC12D1600RB installation

Other Parts Discussed in Thread: ADC12D1600RB, ADC10D1000

Hi, Jim   

I have some issue with the ADC12D1600RB.

After installing the software and the hardware, I followed the user's guide and started the WV5. But it showed that a hardware error has occurred. And it occurred every time when I tried to launch the software.    I have also noticed that when I connected the USB cable from the PC USB port to the ADC12D1600RB USB port, the computer asked me to install the hardware ADC10D1000 as the picture shows. I was just thinking if it might relate to the problem?    Looking forward to hear from you.

Mia