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ADS7852 Freeze convert output at Immunity test

Other Parts Discussed in Thread: ADS7852

Hi,

My customer is using ADS7852.
At Immunity test, Convert output of ADS7852 freezes as 000h.
Power is re-supplied, then this get well.

Customer is taking measures for immunity.
But customer want to know mechanism of this situation.
Could you give me advice for understanding mechanism, please?

Best regards,
Shimizu