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ADS1298ECGFE-PDK: Installing and running the software

Part Number: ADS1298ECGFE-PDK
Other Parts Discussed in Thread: ADS1298

I have a Windows 10 PC and I get the following error when I run the "ADS1298/8R EVM Evaluation Software" :

"Download failed..reset the hardware"

Resetting the hardware does not solve the problem. Another forum mentions 3 solutions (J12 header, USB switch and faulty reset switch) but none of them worked for me.

Also there is no USB detection when the EVM board is plugged in.

Thanks,

Akshay