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TLV5620: Output error

Part Number: TLV5620


Hello all,

A student is working on the TLV5620 and he is facing the following problem,

" The part is outputting non zero voltage on entering 0 code and the output doesn't change until about value 50 when in normal mode and 25 when in double range mode. I have a 10k pulldown on the dac outputs as per the datasheet and also buffer the outputs so no excessive currents are drawn. VDD and REFs are both 5v. "

I think, according to the datasheet recommended VDD is 3.3 and VREF is VDD - 1.5. Could it be this problem or anything else.

Could anyone help me with this.

thank you in advance.