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TSW14J56EVM: HSDC Pro SW Freezes when run using TSW14J56RevD & DAC38RF8xEVM (windows-7) operating System

Part Number: TSW14J56EVM

Dear T.I. Forum Moderator,

Hello my name is Walter C. Washington on-site Engineer for Tyvak (Tyvak Cell: 949.300.9800) (Tyvak Email: Walter.Washington@tyvak.com)



Having similar problems to John C. posted on forum 07 June 2017:

I have installed HSDC Pro SW V4.70 onto my Win7 Pro Tower Desktop to be used in conjunction with the TSW14J56 EVM (along with a DAC83RF8xEVM connected to it).

I have followed the installation instructions, powered up the boards and can see the TSW14J56 USB device enumerate properly in the Win7 Device Manager window

(it shows "Cypress FX3 USB Streamer Example Device") and I have verified that it is plugged into the USB 3.0 port on the desktop. Also have the DAC38RF8xEMV

plugged into Tower Desktop onto another USB 3.0 port.

When I run try to follow the DAC38RF8xEVM User Guide (SLAU671A–October 2016–Revised March 2017) [see figure 7 page-9: & figure 9 page-11]

one can only get to step 8 in section 2.1.6. When I get to step 8 (click [Send] button in HSDC GUI, an error box pops up saying

"Error 1097 occurred at Call Library Function Noe in TSW1400.lvlib:14J56refD_2's complement.vi->TSW1400.lvlib:frame.vi".

Please see the attached screenshot. I have closed & re-opened the GUI's several times (along with power cycling the DAC & FPGA boards) but still get the same result.

Step Followed:

A. Invoke DAC38RF8xEVM Software GUI as administrator with the following setting shown below:

Steps taken: i) Invoke DAC RESETb Pin ii) Load Defaults iii) Configure DAC iv) PLL Auto Tune

Figure-1

B. Invoke HSDC Pro Software GUI as administrator with the following setting shown below:

I)



ii)



iii)



iv)



v)



vi)



NOW IMPLEMENTING SECOND ATTEMPT

vii) Prior to loading the DAC38RFx_LMF_841 setting to match “Figure-1” but after loading FPGA firmware as seen in “ii)”

note the following “Interface Type = TSW14J56REVD_FIRMWARE; Firmware Version = 0.1 displays


viii)  After loading the DAC38RFx_LMF_841 setting to match “Figure-1” the setting for Interface Type is as follows: “Interface Type = ; Firmware Version = 0.1 remains



ix)



NOW IMPLEMENTING THIRD ATTEMPT





Conclusion:

Since this full tower desktop PC has 8 USB 3.0 ports and 2 USB 2.0 ports; going through all combinations will be exhaustive and timely. Please share any known

issues or possible solutions.



Thank You,



Walter C. Washington