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TSW14DL3200EVM: Unable to power on board

Part Number: TSW14DL3200EVM
Other Parts Discussed in Thread: ADC12DL3200,

I am trying to configure a new high speed data capture EVM (fresh from the sealed ESD bag) to use with the ADC12DL3200, but the board will not power on. I followed the few steps outlined in the data capture user guide, and cross-checked against the setup procedure described in the ADC user guide for consistency. I attached the TSW14DL3200EVM and the ADC EVM, then connected the provided power cables to a 12v supply (5v for the ADC) capable of delivering more than 3 A (recently calibrated), and verified the voltages with a multimeter (outer surface at ground, inner surface at V+). I then plugged the TSW14DL3200EVM into my computer with the mini USB 3.0 (the ADC and TSW manuals differ here. One says to plug in the USB after turning on power, the other says to do it before...probably doesn't make a difference, but it's worth noting), and enabled the output of the 12v supply. At this point LED D19 did not light, switching SW2 to the on position did not activate any of the status lights, and my computer did not recognize any new USB 3.0 devices. I verified that 12v was present between TP18 and TP19, so I don't think there's an issue with the power supply. I checked the voltage across LED D19, and found that it was only at ~1v, which is probably not enough for it to light (assuming it's a green LED). Maybe this means there's a problem with the power conditioning circuit?

I did all this work while wearing a wrist strap at a grounded ESD station with fault monitoring, so I don't think there's a chance of accidental electrostatic damage.

I'd appreciate any advice or suggestions for further diagnostics. We have a near term need for this board, so I'm hoping we don't have to submit an RMA.

  • Burkley,

    If the fan does not come on after turning SW2 to the "On" position there could be an issue with this switch. If the board fan turns on and the power status LED's are off (D9-D17), the over voltage protection circuit may have blown. You could try shorting out fuse F1 then to see of the board will power up.

    Regards,

    Jim

  • Thanks for responding so quickly Jim.

    I think the issue is probably upstream from SW2. The fan does not come on after turning SW2 to the on position and LED D19 does not light when power is applied to the board, but I can measure 12v at TP18. Could fuse F1 affect the fan?

    I found F1 on the silkscreen, but noticed the fuse isn't even there! Is that intentionally left unpopulated as an optional bypass, or could this be the underlying issue? I shorted it as you suggested, and D19 now turns on. Should I try SW2 to see if the rest of the board will turn on?

  • Burkley,

    F1 was left off on purpose. It appears your board has an issue with either U11 and/or Q10. This is the over voltage protection circuit. Adding F1 will bypass this circuit. If you can, I would suggest removing Q10 as I do not know how it will respond to 12V applied to its output if it is in a damaged state. After removing Q10 and installing F1, you can apply 12V then turn on SW2. If you do not want to attempt any of this you can request for an exchange/return. Go the link below for more info regarding this.

    Regards,

    Jim

    www.ti.com/.../faq-returns-and-refunds.html