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Original question:

AFE5818EVM: AFE5818EVM

AFE5818EVM: HMC-DAQ GUI error for AFE5818EVM + TSW1400

Wenqing Liu
Prodigy 40 points
Part Number: AFE5818EVM
Other Parts Discussed in Thread: AFE5818

HW: AFE5818EVM + TSW1400; GUI SW: High Speed Data Converter Pro v4.90 + HMC DAQ GUI v2.8;

Observations:

1. no LEDs are on after the firmware has finished downloading; no message appears in

2. after having pressed the Initialize Device button on the HMC-DAQ GUI, status bar reached 100%, and then error:

3. after clicking on OK, error window appears:

can anybody help me out? thanks!

  • 0
    TI__Mastermind 49906 points
    Hello Wenqing,

    Welcome to TI E2E forum!

    The below issue occurs when the HMC DAQ GUI is unable to communicate with HSDC Pro through back channel because of the firmware not being downloaded properly into TSW1400.

    Can you provide the following?

    1. Any error message that you noticed while downloading the firmware in HSDC Pro.
    2. Do you see the Interface name “ADC_FIRMWARE” at the bottom of the HSDC Pro GUI screen?
    3. Screenshots of the HSDC Pro GUI
  • 0 in reply to Praveen Aroul
    Prodigy 40 points

    Hello Praveen,

    Thanks for your quick reply!

    1. I have not observed any error message while downloading the FW in HSDC Pro

    2. "ADC_FIRMWARE" does NOT appear behind "Interface Type = "

    3. some screenshots

    3.1 connect HW in HSDC Pro

    3.2 select a device to download FW

    3.3 select AFE5818 via drop down list

    3.4 confirm to download FW

    3.5 HMC DAQ GUI pops up automatically

    3.6 HMC DAQ GUI starting

    3.7 HMC DAQ GUI ready for new command

    3.8 Screenshot_HSDC Pro

    3.9 Screenshot_HMC DAQ GUI

  • 0 in reply to Wenqing Liu
    TI__Mastermind 49906 points

    Hello Wenqing,

    We have a few questions.

    • What is the Current limit from the supply?
    • Did you try downloading the firmware separately from the menu? Instrument Options -> Download Firmware -> Select "ADC_FIRMWARE.rbf"
    • Were you able to see the “Downloading Firmware” Prompt similar to below image,

    • Can you provide a screen shot of the status log after double clicking the status bar to check for any errors after selecting the device?

  • 0 in reply to Praveen Aroul
    TI__Mastermind 49906 points
    Hi Wenqing,

    I haven’t heard back from you, I’m assuming you were able to resolve your issue and so I am closing this post.
    If you have any questions, just post a reply below.
  • 0 in reply to Praveen Aroul
    Prodigy 40 points
    Hi Praveen,

    I have been on holiday for several weeks, sorry for the late reply!
    The problem has been solved after my return. I checked the current limit of the power supply according to your suggestion and raised it from 2.8 to 4 A, the HW works since then. I have noticed the current has reached almost 3 A shortly during initialization and then stays around 2.2 A. Thank you very much for your support!

    Best regards
    Wenqing