Part Number: TSW1400EVM
Problem:
HSDC shows "No firmware. Please select a device to load firmware into the board." on startup and use of the board.
Pertinent information:
-Successful experiments were completed with the board prior to this problem, First experienced late november 2018.
-The SOP outlined in TSW1400 and AFE5808EVM was always observed when using the board for experiments. When not in use boards were stored in ES Shielded packaging in a dry clean place.
-The AFE5808EVM can communicate and function correctly with the AFE5808EVM GUI independently and can be ruled out as the problem.
-The TSW1400 was purchased around March of 2018, however was not opened until September 2018
-HSDC can identify the TSW1400's serial number and presence
-The PSU in use operate at 5V with an Amp cap at 5A
-Host computer Windows 10 64x Surface Book 3
Solutions Tried:
As outlined in the similar problem found in https://e2e.ti.com/support/sensors/f/1023/t/699148#pi320995=2
- Ensured that the voltage received is exactly 5V and tested up to 5.4V from across TP22 GND testpoint for the negative, and the metal tab at the back of the J12 +5V_IN connector as the positive measurement point.
-No firmware loads to the board/ gives same error, tested were the "ADS5294_1W_12b", "ADC_FIRMWARE", and "AFE5805_x12" which originally worked
There is very little information to go off with this error message, If any of the TI employees could give recommendation we can test them as soon as possible.
