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ADS1292ECG-FE: ADS1292

Part Number: ADS1292ECG-FE

The board is not being recognized by my computer even if the software is properly installed, it says no firmware is connected. I am running in on windows 10, the manual indicates the minimum requirement of Windows 7, so not sure what is the issue going on right now. What should I do?

Also, is there any other board that is enabled for ECG transmitting and has a Bluetooth already installed, I am trying to wirelessly transmit an ECG signal. Any other suggestions?

Thank You,