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ADS124S08EVM: Delta-sigma ADC EvaluaTIon software download link is broken

Raul GarC
Prodigy 40 points
Part Number: ADS124S08EVM
Other Parts Discussed in Thread: DELTASIGMAEVAL-GUI

There's no link on ti.com to download the software called Delta-sigma ADC EvaluaTIon software that is working. Does anyone can give it to me?
The current link send my the next error: "The page isn’t redirecting properly"

  • 0
    TI__Guru** 113765 points

    Hi Raul,

    Welcome to the E2E forum!  This may be a browser issue.  Which browser are you using and have you tried a different browser (it works for me in Chrome)?

    The web landing page for the Delta-sigma ADC EvaluaTIon software is found at:

    http://www.ti.com/tool/deltasigmaeval-gui

    Best regards,

    Bob B

  • 0 in reply to Bob Benjamin
    Prodigy 40 points

    I am using "Google Chrome" too. I tried with "Firefox", "Microsoft Edge", "Internet Explorer" even I deleted all cookies in all browsers before retry. I also tried with my Android smartphone, always shows the same result: "Too many redirections".

  • 0 in reply to Raul GarC
    TI__Guru** 113765 points

    Hi Raul,

    Just so that I'm absolutely clear about what you are seeing can you send me screen shots of the process you are using?  From the ADS124S08EVM tools page you should see the software section on the page:

    To download the software you must have a myTI account (such as you would have for writing a post in E2E).  When clicking on the link and if you are not logged in you should see a login screen.  If you are already logged in, then you should see an export compliance form that you need to fill out before the system will allow the download.  There are a number of redirections in the process.

    If I were to guess, there is a cookies issue or an add blocking issue but it is difficult to say.  Take a look at this website including the comments section.  Perhaps there is some information that will help.

    https://www.drivereasy.com/knowledge/how-to-fix-err-too-many-redirects-error/

    Best regards,

    Bob B

  • 0 in reply to Bob Benjamin
    Prodigy 40 points

    I send it:

    First step: ADS124S08EVM

    Second step: Delta-sigma ADC EvaluaTIon software download

    Third step: Login with myTi account

    Fourth step: Error page

    if helpful, I debugged the javascript loaded in web page. Mozilla shows this javascript error:

    I don't want to make you lose more time, Can you send me the DELTASIGMAEVAL-GUI installer?

    Thanks you.

    Best  Regards,

  • 0 in reply to Raul GarC
    TI__Guru** 113765 points

    Hi Raul,

    I'm so sorry to hear that you are still having issues getting the software to download.  Unfortunately I do not have the capability to get you the software using another method or source.

    I find it interesting that you can login to your myTI account when responding to this thread.  This uses a similar redirection.  Have you tried to login prior to clicking on the download button?  Being logged in would skip the redirection to the login screen and should take you directly to the software download form for export compliance.

    Unfortunately there is not much more I can do to help as I support the product and not the server/website.  I do the best I can but there are others much more knowledgeable than me to find solutions to website questions.  At the bottom of the page for the DELTASIGMAEVAL-GUI web page is a link to 'Website feedback' also given here:

    https://www.ti.com/secext/docs/webform/tiwebsitefeedback.tsp

    This website will also require your myTI login, so I would suggest being logged in before attempting the feedback form.  You should also copy the link to this thread as background information.

    Best regards,

    Bob B

  • 0 in reply to Bob Benjamin
    Prodigy 40 points
    Hello Bob B,

    When I click on link to send Website feedback, after login, website show me a form to complete all my personal information. After I completed it, I was could finished the DELTASIGMAEVAL-GUI download correctly.

    thank you very much,
    Raul.