• State Resolved
  • Locked Locked
  • Replies 4 replies
  • Subscribers 46 subscribers
  • Views 1256 views
  • Users 0 members are here
Support feedback
Options
Options
Similar topics

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

ADS52J90: Unable to run HMC-DAQ-GUI : Error 1003 ocurred at Invoke Node at Startup Splash Screen.vi

Eric Zaremba
Prodigy 30 points
Part Number: ADS52J90

Hi,

After following the steps in the ADS52J90EVM user guide to install the HMC-DAQ-GUI  (following an installation of the High Speed Data Converter Pro), I am unable to run it.

The following error occurs every time (as seen in the attached image):

:

I am unsure if this means the installer missed some dependencies or if there are some pre-installation steps required aside from what is in the user guide. Any info or suggestions would be appreciated.

Thanks,

Eric

  • 0
    TI__Mastermind 49846 points

    Hi Eric,

    Welcome to TI E2E forum.

    There could be a couple of possible reasons for this issue.

    • Any DLL files missing from the installed location. Antivirus might sometimes remove the dlls. Please make sure the installed location looks similar to below.

    • .Net Framework issue.
      • One of the reasons for this issue can be due to a missing update of .NET FRAMEWORK 3.5 (includes .NET 2.0 and .NET 3.0)
        • The .NET FRAMWORK 3.5 is needed for the GUI to
          • Check if Python is Installed
          • Checking and setting environment variables needed for the scripting feature in the GUI

    Points to Remember:

          • There is no download for the .NET Framework 3.5 for Windows 8 or Windows 8.1. You must enable the .NET Framework 3.5 in Control Panel by following the instructions provided in this article.
          • Use the .NET Framework 3.5 for apps built for versions 2.0 and 3.0 as well as 3.5.
          • Installing a Windows language pack before installing the .NET Framework 3.5 will cause the .NET Framework 3.5 installation to fail. Install the .NET Framework 3.5 before installing any Windows language packs. (Source:http://msdn.microsoft.com/library/hh506443(v=VS.110).aspx)
      • There are two easy methods to resolve the .Net Framework issue.
        • Method 1 (Enabling the .NET Framework 3.5 in Control Panel):  

    In Control Panel, choose Programs and Features, choose Turn Windows features on or off, and then select the .NET Framework 3.5 (includes .NET 2.0 and 3.0) check box. This option requires an Internet connection. You do not need to select the child items.

        • Method 2 (Enabling .NET Framework 3.5 on Windows 8 in Offline Mode):

    For further debug, can you please let us know the following?

    1. Did you run the GUI in administrator mode?

    2. What is the Operating System of the PC?

    3. Have you tried to install the GUI in a different PC?

  • 0 in reply to Praveen Aroul
    Prodigy 30 points

    Hi Praveen,

    Thanks for the troubleshooting steps! Unfortunately these do not seem to be the issue in my case:

    1. I verified all the files shown in your screenshot are present on my system
    2. I verified .NET Framework 3.5 is enabled in the control panel

    In follow up to your questions:

    1. I have been running GUI in Admin mode
    2. PC is Windows 10
    3. I have tried on two other Windows 10 PCs with the same specs but I am seeing the same issue each time

    Any further troubleshooting steps would be much appreciated.

    Thanks,

    Eric

  • 0 in reply to Eric Zaremba
    TI__Mastermind 49846 points

    Hi Eric,

    Can you please run the below GUI (without the Splash Screen) and attach the error messages that you are getting?

    Here is the box link to the GUI: https://txn.box.com/s/zkyknn63iqf816jbeevi9dzceyus810g

    This GUI requires LabVIEW Runtime 2014.

    Here is the box link for the LV RTE 2014: https://txn.box.com/s/ccyjk1gcmtvqctjrnbk53vj33td3xt64

  • 0 in reply to Praveen Aroul
    Prodigy 30 points

    Hi Praveen,

    I am able to partially startup the GUI you supplied but it fails to load a number of submodules because it cannot find 'ftd2xx.dll'.  It gives me the option to browse for it but I do not have the .dll on my computer.  When it starts up after selecting 'ignore' for that dll, the GUI opens but I am unable to interact with it.

    I am looking into this now, but let me know if you have any suggestions.

    Thanks,

    Eric

    EDIT:

    I was able to get the dll from FTDI and the GUI you provided now works.

    Thanks,

    Eric