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ADS8688EVM-PDK: DUT Settings missing

Cedrick

Expert 8270 points

Part Number: ADS8688EVM-PDK

Hi,

Good day.

Our customer installed the ADS8688EVM-PDK GUI. After installing the SDCC driver, they tried to run the GUI and an error prompts.(Refer to the picture attached)

In the file mentioned, they only see the ADC names, resolution, and # of channels. Can you provide a sample of what settings they need to add here? Thanks!

Looking forward for your response.

Regards,

Cedrick

over 6 years ago

0 Cynthia over 6 years ago

TI__Mastermind 25020 points

Hello,

What operating system are you using? are you using Windows 10?

Regards

Cynthia

0 Cedrick over 6 years ago in reply to Cynthia

TI__Expert 8270 points

Hi Cynthia,

Good day.

Yes, our customer is using Windows 10.

Our customer used the installer that was mentioned here.

https://e2e.ti.com/support/data-converters/f/73/t/817326

Please advise.

Regards,

Cedrick

0 Cedrick over 6 years ago in reply to Cedrick

TI__Expert 8270 points

Hi Cyntia,

Good day.

Please let me know if there's an update on this.

Thank you for your support.

Regards,

Cedrick

0 Cedrick over 6 years ago in reply to Cedrick

TI__Expert 8270 points

Hi Cyntia,

Good day.

A gentle reminder for this inquiry..

Regards,

Cedrick

0 Sandeep Kasargod over 6 years ago in reply to Cedrick

TI__Expert 4405 points

Hi Cedrick,

My apologies for this delay in responding.

I have now been able to reproduce the issue that you have reported on an EVM in my lab. I am working on a fix for this and I will post it soon.

Thank you for your patience.

Regards,

Sandeep

0 Cedrick over 6 years ago in reply to Sandeep Kasargod

TI__Expert 8270 points

Hi Sandeep,

Thank you for this information.

We will be waiting for the fix for this. Looking forward for it.

Have a great day!

Regards,

Cedrick

0 Sandeep Kasargod over 6 years ago in reply to Cedrick

TI__Expert 4405 points

Hi Cedrick,

Could you please confirm whether the patch that I shared with you has fixed the issue?

Thanks.

Regards,

Sandeep

0 Cedrick over 6 years ago in reply to Sandeep Kasargod

TI__Expert 8270 points

Hi Sandeep,

Greetings!

I've confirmed that the fix worked properly. Thank you for your support!

Have a great day!

Regards,

Cedrick