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ADS1292RECG-FE: ADS1292 EVM software issue

Part Number: ADS1292RECG-FE

Hi,

The ADS 1x9x EVM software got installed successfully on my windows 10 laptop. But when I connect the EVM to the USB port, even though the device turns ON, the software is not detecting the device. I have read that the software has some compatibility issues with windows 10. But I wonder, if the issue is with OS support, how come it got installed in the first place? Or any other issues I am not aware of? Also, where can I find the firmware version, Rev number, and GUI version for the home screen of the software?