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ADS1299: ID read does not work

Part Number: ADS1299

i have my own board with ADS1299.

set to internal clock. pwdn# and reset# tied to DVdd. start and daisy_in are grounded.

after power is applied, i issue reset command and then start conversion command. the Drdy start pulsing after the start conversion command.

now i issue stop command and try to read the Id register. the part returns zeros. (some other registers do return some '1' bits)

looking at this forum, there is a suggestion that the hardware reset pin MUST be used (rather than software reset - the datasheets suggest either one to be used)

what is the actual situation?

regards,

joseph