Part Number: DLPDLCR3310EVM
A few months ago, we ordered a DLPDLCR3310EVM evaluation module for use in my optics lab. We opened the box this week, and began testing with the product and a DMD that we ordered. We also purchased the suggested power supply for the evaluation module. We followed the quick start procedure from TI's website resources. Using the GST90A19-P1M power supply, we plugged in the module and the device immediately began to light up with the fans running. After a few seconds, the device seemed to be glitching and the power supply made a high pitch noise. The lights and power at this time began to start flickering. I immediately cut the power. After this, we suspected there was a problem with the power supply, but everything from the power supply side seemed functional after testing it with a multimeter. I took the module to a different proper desktop lab power supply. Still, there is no powering on of the device. I believe there may be a short circuit or factory defect. Also, I'm unable to open the software GUI on my computer. I'm not sure if the device needs to be powered on and plugged into the computer in order to access the Evaluation module GUI on my computer. Any advice or recommendations would be great. Thank you so much!