DLPDLCR230NPEVM: Application for RMA

JIYEON LEE

Part Number: DLPDLCR230NPEVM

There was a problem with the product, so I inquired through CS, and I checked the progress of RMA at the place of purchase.

It was purchased on the website, and please apply for RMA.

Order number : T04512282

Case number : CS2096099

over 1 year ago

0 Maxine Cabrasawan over 1 year ago

TI__Expert 3905 points

Hello Jiyeon,

Welcome back to the E2E forum!

In order to begin the RMA process, you will need to reach out to the TI store or authorized distributor that the EVM was purchased from. They will be the ones to begin the RMA as our team is unable to create RMAs. Please use our previous thread as evidence for the RMA.

Best,

Maxine

0 JIYEON LEE over 1 year ago in reply to Maxine Cabrasawan

Prodigy 20 points

Hello.

I bought it on the TI online website, where should I ask about it
I don't know how many times I keep asking the same question.

0 Austin Snyder over 1 year ago in reply to JIYEON LEE

TI__Genius 12785 points

Hello Jiyeon,

Please see the Customer Returns page. This page should have the information and links that you need. Since you have purchased from the TI store you will want to complete a CPR and follow the guidelines for handling returns.

Regards,

Austin

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DLPDLCR230NPEVM: Application for RMA