DLP670S: DLP6750 EVM is unable to switch to Video Pattern Mode

Part Number: DLP670S
Other Parts Discussed in Thread: DLPLCRC900DEVM

Tool/software:

Hello!

I am in the process of setting up a DLP6750EVM Phase Light Modulator. Unfortunately, the DLP Lightcrafter software is unable to switch to Video Pattern mode, citing the following error:

"Unable to switch to Video Pattern Mode

Error: Invalid Controller / DMD"

To my knowledge, I have set up the PLM according to the manual, so this error is unexpected. The device displays as "connected" in the lightcrafter software, and acts as a display through HDMI.

Are there any known cases where this error appears, and/or common fixes to the problem?