DLPDLCR3010EVM-G2: No light output

Hello Ryoma,

Are you referring to the DLP3010EVM-G2 that you ordered? Only one of them is not booting up properly? 

Please verify the following:\

• When connected to the EVM GUI, in the top right corner does it say EVM Status as ready? If so what input does it say?
• What LEDs do you see on light up on your EVM after flipping the on switch?
• Are you able to communicate with the EVM via the GUI? If so what version firmware is it running?

Best,

Maximus

Hi Maximus,

Yes, DLP3010EVM-G2 that I ordered this month. Only one of them has this issue.

• When connected to the EVM GUI, in the top right corner does it say EVM Status as ready? If so what input does it say?
EVM Status: Connected, Incompatible EVM; Test Pattern Generator 

• What LEDs do you see on light up on your EVM after flipping the on switch?
D4

• Are you able to communicate with the EVM via the GUI? If so what version firmware is it running?
Yes, EVM Software: 6.9.0, EVM Firmware: 7.3.3

Hi Ryoma, 

Are you able to read/write commands via the GUI? Can you do a "get" on the information tab and read the DLPC part number?

Best,
Maximus

Yes. This is the screenshot.

Hello Ryoma,

Can you please try to re-flash the EVM with latest firmware version 7.4.3 which is available on DLP Firmware Selector tool?

Also, please read back RGB LED enable register (53h) and check the physical LED connections on the EVM. 

Regards,

Lori 

We updated the firmware, but it still does not work. Here is the screen shot. 

Hello Ryoma,

For clarify, can you see the splash screen displayed when just powered up the EVM? The Light Control page in your screen shot is used for Light Control EVM DLP3010EVM-LC not for DLPDLCR3010EVM-G2.

Are you able to use the DLP LightCrafter Display GUI to re-program the EVM and get I2C communications? Do you see any physical damage of the EVM?

Regards,

Lori 

We do not see splash screen displayed when just powered up the EMV. We have installed the DLP Lightcrafter GUI for DLPDLCR3010EVM-G2 now. When we are trying to splash screen from Patterns and Images option, we see the LEDs D6 to D8 blink on the EVM but there is no display from the EVM. There is no apparent physical damage on the EMV, but when it was started for the first time, we could smell smoke coming out of it. 

We used a power supply of 19VDC, 4.74A. Is this power supply compatible? It works for the other 2 projectors that we received. www.amazon.com/.../B07R4Y7HTQ