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LightCrafter gets stuck at startup screen

Other Parts Discussed in Thread: DLPC300

Dear all:

We found one of our LightCrafter device has the following problem:

When the device is powered up, the display stuck at the startup welcome screen, with the booting process bar fully filled.

The LED near DM365 is flashing red and green.

The device can be connected, but with errors:

And unable to get the FPGA version:

We have re-upgrade all firmwares but the problem remains.

Please help! Thank you.