Pattern Sequence problem!

George

Hi,

LightCrafter can work correctly in "static image "and "internal test pattern" display mode, however it falls down when set to "pattern sequence"mode.When I click the "SET" button within the "pattern setting"frame,the command fails.Besides,it seems the "start" button is unavailable(see picture below), the same as the "number" ring within "pattern image " frame. Need help.

Looking forward to some instuctions.

Best Regards,

He.

over 13 years ago

0 Pascal DLP over 13 years ago

TI__Genius 9935 points

He,

Please download and install the current software package for the DLP LightCrafter from http://www.ti.com/tool/dlplightcrafter. Get the DLP LightCrafter Firmware and Software Package v1.1 (11/08/2012). It looks like you are running a GUI which is a little behind.

The problem that I see from your screen grab is that it looks like you have not uploaded any patterns. Did you do so? You have specified that there are 12 patterns, but I don't see them (in the lower right box). The newer GUI looks somewhat different over there, and allows you to select internally generated patterns also.

Try this and let's see if that moves you forward.

0 George over 13 years ago in reply to Pascal DLP

Intellectual 440 points

Pascal,

Thanks for your timely reply. Actually ,I downloaded the GUI packege v1.1 from just the links you attached.Anyway,I will download it again ,and try it.

I have tried it and downloaded some patterns(I downloaded these patterns from this Community),but it failed. See the picture below. I can't select the Number button within the "Pattern Image"frame(in the lower right box),the red underlined button. I am puzzled about it.

Best Regards,

He.

0 Pascal DLP over 13 years ago in reply to George

TI__Genius 9935 points

He,

The reason I mentioned downloading the v1.1 software is that the GUI you are using appears to be a revision earlier than the currently distributed one - that is, v3.7 vs v3.8. There were changes made to the way the GUI handles the patterns. So, I don't know if the problem is because of the GUI revision, or something else.

First, try the v3.8 GUI.

0 George over 13 years ago in reply to Pascal DLP

Intellectual 440 points

Pascal,

I applied for downloading the v.11software the other day, but i have not got the permission. What seems to be the problem?

Regards,

0 Pascal DLP over 13 years ago in reply to George

TI__Genius 9935 points

He,

I don't know. It usually responds within a few seconds. Try applying again. It's possible that the server was temporarily down, and missed your request.

If you don't have success this second time, please let me know, and I'll see if there is something that needs to be done.

0 George over 13 years ago in reply to Pascal DLP

Intellectual 440 points

Pascal,

Thanks for your reply very much .

I have just requested for the v1.1 the 3rd time. I am not sure if it would work this time.

My request for the old version GUI I submitted a few days ago got the response right the next day.

Best Regards,

0 Pascal DLP over 13 years ago in reply to George

TI__Genius 9935 points

He,

I'm sorry that I didn't catch this earlier. You shouldn't have to wait for an email response. As soon as you fill out the form, and click "submit", you should see this:

You should then click on the "Download" button, and receive the software file.

Please tell me if you are seeing something different.

0 George over 13 years ago in reply to Pascal DLP

Intellectual 440 points

Pascal,

When I submit my request, I can' t find the "Download" button. I have to wait for the request to be approved. The reason, I think, is that I am a overseas customer .

Thanks,

0 Pascal DLP over 13 years ago in reply to George

TI__Genius 9935 points

He,

There should be no problem because you are an overseas customer. One more thing to check. Are you clicking "yes" on the line "I certify all the above is true:" before you click the "Submit" button? See below. The default "no" is clicked. You have to click "yes".

0 George over 13 years ago in reply to Pascal DLP

Intellectual 440 points

Pascal,

I do click "yes" every time I submit my request.

Best regards,

0 Pascal DLP over 13 years ago in reply to George

TI__Genius 9935 points

He,

Thank you for confirming that. I'm very sorry that you are having difficulty getting the software. I will work on this today and get an answer, get it fixed, or get a work around.

0 Pascal DLP over 13 years ago in reply to Pascal DLP

TI__Genius 9935 points

He,

One more question. I just looked at the request page. There are some questions higher up the page which must be answered, or the request may be denied. Are you answering all of the questions?