I hear high-pitch noise from the DMD (NOT from the power supply) when I turn on the power of DLP LightCrafter 6500. Is this a known problem?
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Dear Yongjin,
Some high-pitch noise is normal from ceramic capacitors and inductors at certain operational frequencies, and quite noticeable when placing your ear very close to the LightCrafter board. It shouldn't be loud at > 1 foot distance.
The sound from the moving micro-mirrors is not perceptible even when placing your ear close to the DMD. Most probably someone would hear other noise before hearing the DMD noise.
The other LightCrafter electronics shouldn't be producing any loud noise either.
Is the noise from your LightCrafter considerably loud? Has it been present since the LightCrafter was turned on for the first time? Have you noticed any other issues since the noise has been detected?
Regards,
A214529
Dear A214529,
Thank you for the information.
Yes the hissing sound from the DMD board (not from the controller board) is considerably loud and has been present from the first time I turned it on. The noise changes when the pattern sequence is varied. I didn't perform a thorough test to check other functions of the the board.
If you can confirm that a new LightCrafter will not have this type of problem, I will exchange this for a new one. Otherwise, I'll simply return it.
In either case, I would need your written confirmation such as " TI will accept the return," as requested by the phone representative.
Best,
Yongjin
Maybe I didn't make it clear in my previous post. The noise is audible even at a couple of meters from the device and it is very annoying. I don't know whether TI apply different QC criteria to Engineering Evaluation versions, but the noise level is considerable; I wouldn't call it normal. I will turn it in for further evaluation.
Hi Yongjin,
Thank you for reaching out to us to evaluate a noise that is considerably loud. Future communication would be handled via the email address provided to initiate the return for evaluation.
Regards,
A214529