Error/Warning by version mismatch

Dieter Stotz98

Prodigy 10 points

Hello,

using the nano module and the DLP NIRscan Nano GUI_2.1.0 I always get an error message when starting the GUI. It says:

But when I want to update the DLPC FW, I cannot find any newer than 1.1.10.

I tried to install the 1.0.x GUI instead, then it starts without error.

Isn't it possible to start the newest GUI without errors?

And the TIVA software, where has the Binary file to be placed to and what is the exact name of it?

The next question is about the library -- where do I have to place it that the GUI is able to find it?

Thank you.

Dieter

over 6 years ago

0 Philippe Dollo over 6 years ago

TI__Mastermind 28005 points

Dieter,

Welcome to the E2E forums, and thanks for your interest in our DLP technology. I'll check on the correct version/installation method and get back to you within a few days.

Best Regards,
Philippe Dollo

0 user3995141 over 6 years ago

Prodigy 10 points

I also have this problem. Is it possible to solve this in a simple way (links) v.1.8 to v. 2.0.

0 Philippe Dollo over 6 years ago in reply to user3995141

TI__Mastermind 28005 points

The newest GUI should work in this case, so there may be an individual issue to debug here. As for the SW libraries, the correct installation directories (as per your installation) may be listed in the GUI source code.

What is the error message you are seeing? In addition to the given error message, please try to reproduce the issue using a different PC/desktop environment/USB setup if possible.

Best Regards,
Philippe Dollo

0 Philippe Dollo over 6 years ago in reply to Philippe Dollo

TI__Mastermind 28005 points

Dieter,

Please try using Windows 7 with your system. We have seem firmware loading issues on Windows 10 platforms for the LightCrafter 4500, and those issues may translate to this system.

Best Regards,
Philippe Dollo

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Error/Warning by version mismatch