I've been using the device over a month. I installed every .exe files needed to work with and in one of my laptops is working fine (I can make a scan easily) but on the other one, I can't make a single scan.
I get different types of error:
"scan failed" - If I try to make one
The others may appear or not,
"no scan config stored in the device"
"error reading scan configs from device"
"error reading hibernation state from device"
Rarely: TIVA and dlpc mismatch.
Sometimes, in GUI, in utilities menu, if I try to read the sensors, there is a usb error (the device is connected). If I get the values from the sensors, I can press the scan button but I'll get "scan failed".
What I noticed in device manager is that there is a unknown device always turning on and off.