What steps can I take to resolve error codes for different scenarios?
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| Scenario | Error details | Remediation steps |
| Technical issues encountered, so we cannot process your request | {
"orderInfo": null,
"errors": [
{
"errorCode": "ERR-TICOM-ORDER-API-GEN-0500""section": "Generic",
"type": "Validation",
"reason": "We encountered a technical issue in processing your request.",
"message": "The API is temporarily unavailable. Please retry, if the issue persists, Please contact TI customer support - https://support.ti.com/csm""data": null,
}
]
} |
Wait 5 minutes before attempting to resubmit your order. If you are still having issues, please submit an E2E thread with Part Number "TI-API" and provide the error message information. |
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