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Original question:

[FAQ] TI-API: Security Error Code: TI-API-0401

TI-API-0401

Grant Walker
Prodigy 10 points

The other thread did not provide much description on how to fix this issue. 

"type": "Security",
"reason": "Invalid Credentials",
 "message": "Invalid bearer token. Please contact your local IT support to verify authentication information. Once resolved, please resubmit request."
What authentication information do I need to request from IT? 
Once I get this information, how do I incorporate the authentication information into my request?
  • 0
    TI__Genius 9365 points

    Hi Grant,

    Let me assist you with your questions. 

    Q1 - For the authentication information  with TI you will need to use Oauth2   Q2 How to incorporate the authentication information  for your request? If you go to our API Portal, Getting Started Section - link:-> TI store API suite - getting started | TI API Portal  Choose Authentication ->  Authenticate to receive an access token and follow Steps 3  Authentication and Steps 4 Query inventory and pricing  this should fix your issue. 

    Please note the steps listed above corrects your issue but will not allow you access to the current APIs as we have migrated to v2 APIs as of August 29,2022.  To get access, you must create a myTI company account. The new company account feature offers a connected, seamless purchasing experience for your procurement colleagues. Within your newly created company account, you can make a new request for API access.  Create a myTI company account here. Or for more information about our APIs, take a look at API overview page.

    After your API key request has been approved, check out the API portal.

    Any additional questions, please refer to the E2E forum.

    We look forward to doing business with you via API.

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