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TI-API: Order Quantity Issues

Zane Forier
Prodigy 10 points
Part Number: TI-API

Hello,

I'm having issues with quantities when submitting a test order to the Order API.  The inventory and pricing API reports the parts as being in stock, but I get an out of stock error when submitting the order.

Anything I can do to resolve this or to see the actual quantity in stock.

The parts are REF5050AIDGKT, REF5025AIDGKR and ADS131E06IPAG.

Thanks

  • +1
    TI__Genius 10401 points

    Hi Zane,

    If you call the pricing and inventory API, you'll find that each of these parts has an order limit, indicating that only part of the total available inventory is available to one customer for ordering, Order limits are sometimes imposed on lower inventory parts to allow us to reserve some quantity for sample purchases for design evaluations.

    For example, if you call https://transact.ti.com/v2/store/products/REF5050AIDGKT, if a limit exists you should find it in the response as follows:

    {

    "tiPartNumber": "REF5025AIDGKR",

    "genericPartNumber": "REF5025",

    "buyNowUrl": "https://www.ti.com/product/REF5025/part-details/REF5025AIDGKR",

    "quantity": 2425,

    "limit": 50,

    <snip>

    Each of the three parts you attempted to order have such a limit, and you can use the pricing and inventory API to see what they are before ordering. Note that not all parts have order limits, and the limit may vary depending on a part's inventory level.

    Having seen your situation, providing the limit in the error response would be useful for this scenario and we'll look into updating the error response to provide this information in the future.

    I hope that helps.

    Best regards, Paul

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