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Original question:

TI-API: Not possible to complete checkout profile to get access to TI Store API V2

TI-API: Setup Checkout profile blocked by Tax id.

Martina Roidlova
Prodigy 30 points
Part Number: TI-API

Hello , 

we are trying to create a checkout profile, we added our tax id but we still can't select it 

can you please provide help ASAP.

Thanks

  • 0
    TI__Genius 10401 points

    Hi Martina,

    I wasn't able to replicate the issue mimicking your tax ID setup. It;s curious though, that I cannot find a checkout profile associated to your company account. I would expect to see a checkout profile that had been started, even if the Tax ID selection was failing.

    Can you share your checkout profile name? I'll send a friend request if you would like to share that information privately.

    Best regards,
    Paul

  • 0 in reply to Paul King
    Prodigy 30 points

    Hi Paul , the issue is still there.

    Our checkout profile name : AdvantechCzech

    Thank you !

  • +1 in reply to Martina Roidlova
    TI__Genius 10401 points

    Hi Martina,

    Can you try creating a new Tax ID record using Tax Type "DI?" instead of "DIČ"

    There seems to be a data issue and the different "Tax Types" are mapped to different currencies, and currently "DI?" needs to be selected for a checkout profile for CZ in USD.

    The development team is going to work on cleaning that up, but for now selecting the other Tax Type seems like the best interim solution.

    Please let me know if that helps.

    Thanks and regards,
    Paul

  • 0 in reply to Paul King
    Prodigy 30 points

    Hi Paul , thanks for your help  it works :)  we selected "DI?"

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