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TI-API: TI API - Product Information

Yesaiahu Redler
Intellectual 490 points

Part Number: TI-API

hello,

Product inforamtion in the production environment doesn't work for me. (e.g. transact.ti.com/.../AFE7799IABJ)

when I use the sandbox it works but the production returns: 

{
    "fault": {
        "faultstring": "Invalid API call as no apiproduct match found",
        "detail": {
            "errorcode": "keymanagement.service.InvalidAPICallAsNoApiProductMatchFound"
        }
    }
}
Would it maybe depends on my permission,
Can you please check what you can do and let me know?
Thanks!
  • 0
    TI__Genius 14886 points

    Yesaiahu Redler,

    Can you please provide me with the specific API call....

    Without know the API call details, the only other thing I can see is that you need to have a completed checkout profile ID (with payment details). If the profile is not completed, it will cause an error.  So, log back into your company profile ID and complete all remaining details and try again.   Let me know if you continue to have any problems.

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