TI-API: No feedback to TI backlog onboard form

Hello Iker, 

I have received your inquiry, let me find out a status or what might be occurring with your request so that I may share some information back to you.

Hi Iker,  I have taked with the onboarding team and your request is being worked, it is progessing through the steps, I will enter a ticket on your behalf for order entry to get you connected with those that can help complete the onboarding process in our customer service area.

Thanks Tammy

Looking forward to hear from your colleagues

Hello, the Customer onboarding team will be working with you going forward they have the actions for the onboarding process -as requested by them - I have a ticket CS1646376 - which connects them with your confirmation number 19464  request and aligns the team reps involved with the onboarding process -  I also asked them to please help keep communications line open with you our customer  during the process - (confirmation number 19464) the TI PO backlog onboarding.

if you have any further issue please let us know and we will work to remedy the issue.

Hello here is an update

Your customer onboarding form # 19464 is being processed and if any questions arise, they will contact you directly for any clarifications or additional information. Otherwise you will receive an email notification once the processing is complete.

If you have any questions in regards to this customer onboarding request # 19464 contact our TI Support team through TI.com/Support and submit a Direct Order Fulfillment ticket with reference to the customer onboarding form # 19464.

 Thank you for connecting with TI.

Hi Tammy, 

I don't see CS1646376 within my cases in the Customer support center. Where should I look for it?

Thank you and kind regards

Iker

They should be reaching out to you - you should not have to contact them.

I know the process for onboarding is in progress -have you received communicated too as yet?

Hi Tammy, 

no, we haven't receive any communication yet. 

regards

Hi Tammy, 

any news about it?

Thanks in advance

Iker

It is progressing, estimated true timr will be 7-14 days  initially striving to make 5-7 days, this is very new for quite a few of the represenatives involved and goiing throug a bit of a learning curve.. it is in work and probably about 70% completed, please bear with our groups as they learn the ins and outs - but i will keep you updated feel free to connect with me till your up and running.

HI

wanted to follow up - have you received info as yet. I do believe it is moving in the positive direction, but not sure if you have received more communications- hopefully yes...