Dear support team,
we are in the process of switching from TI’s legacy API to the new version.
Everything works smooth beside the fact that we receive the following error when we try to create a TI store order and using Appruve as payment provider.
- Error message when posting to “/store/orders”
"errors": [ {
"errorCode": "ERR-TICOM-ORDER-API-0009",
"type": "Validation",
"section": "Generic",
"field": null,
"reason": "Invalid Apruve payment Id",
"message": "Check your Apruve Account information in checkout profile and resubmit your request. For additional information refer to https://api-portal.ti.com/order-api-payment",
"data": null } ] }
- Setup in TI.com
From our point of view everything is setup properly as described here: https://api-portal.ti.com/store-api-payment
- Appruve ID entered as payment method
- Assigned to a checkout profile
- Checkout profile is used during order process
Please support, thank you!
