Part Number: TI-API
Hello,
I'm from Precision Planting, and we're working on implementing a connection to the Backlog API. We're currently running into an issue where, when we send a "create" request, we get the following error:
{
Code: "TI-TXT-024"
Message: "No customer found for vendor <customer number>"
Type: "ERROR"
Message: "No customer found for vendor <customer number>"
Type: "ERROR"
}
We had previously set up a connection to the Store Order API, so we're trying to use the same customer number in these requests. Our connection to the Backlog API was set up using a different user account in the organization, and resulted in us getting different API keys that we use to access the Backlog API. Does that mean that we also have a different customer number that we need to use (for the CustomerSoldToIdentifier and CustomerShipToIdentifier attributes in the Order request) specifically for the Backlog API?
Thank you,
Lukas
