Api application run into issue

wang Xiaochun

Prodigy 10 points

Thanks

over 2 years ago

0 Paul King over 2 years ago

TI__Genius 10401 points

Sorry for the delay/ I'm looking into this and will get back to you later today.

Best regards,
Paul

0 Paul King over 2 years ago in reply to Paul King

TI__Genius 10401 points

Hi Wang,

Your requests are approved now.

Best regards,
Paul

0 wang Xiaochun over 2 years ago in reply to Paul King

Prodigy 10 points

But when I make a test order.it shows error message

{ "errorCode": "ERR-TICOM-ORDER-API-0006", "type": "Application", "section": "Regulation", "field": null, "reason": "We cannot process your order at this time due to corporate policy restriction CP1", "message": "Remove one or more items from your request and resubmit it", "data": null } ] }

Please help me solve with it

0 Paul King over 2 years ago in reply to wang Xiaochun

TI__Genius 10401 points

Hi Wang,

Can you update your checkout profile to indicate that your company will be the importer of record, and try again? Per https://e2e.ti.com/support/enterprise-automation-integration-group/enterprise-automation-integration/f/enterprise-automation-integration-forum/1126564/faq-ti-api-order-api-error-code-err-ticom-order-api-0006 , the error you received indicates "Based on your regulation compliance selections, the Buyer will need to be Importer of Record (IOR)."

Best regards,
Paul

0 wang Xiaochun over 2 years ago in reply to Paul King

Prodigy 10 points

Ok I go to try tomorrow

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Api application run into issue