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TI-API: Resource could not be found

Calvin Rasmussen
Prodigy 20 points

LM5041BMTC/NOPB      71,322
LM675T        11,843
ADC0809CCVX/NOPB     500
TMS32C6416EZLZA6E3      60

The API indicates that they are in stock. But I have been unable to place an order.
Tip: Resource could not be found

Checked on the TI web page, they all show "LAST TIME BUY"

So is this a glitch? Because All are "LAST TIME BUY".
So the API mistakenly assumes they no longer exist?

    {
      "errorCode": "ERR-TICOM-ORDER-API-0003",
      "type": "ResourceNotFound",
      "section": "lineItems",
      "field": "tiPartNumber",
      "reason": "Resource could not be found",
      "message": "tiPartNumber ('LM5041BMTC/NOPB') does not exist. Please correct the format (see e2e.ti.com/search or verify that the part number is valid on TI.com and resubmit your request",
  • 0
    TI__Genius 14886 points

    Hi Calvin,

    For all of the parts listed above, you will not be allowed to order it through the normal channels as these parts are being discontinued.   There is a note on the website that indicates that if you want to order these parts you need to contact your sales representative (see below).   In some instances, we also offer an alternative part, in case this will meet your needs.  

    Please let me know if you have other questions.

    Regards,

    Faye

  • 0 in reply to Faye Rainey
    Prodigy 20 points

    LM5041BMTC/NOPB API check there are 71,322 in stock.

    At the same time, they are not allowed to be purchased.

    All "LAST TIME BUY" parts are in stock but not available for purchase.

    Then you should delete them from the API, or the quantity should be reset to 0 pcs.

    This is a particularly serious technical glitch.

  • 0 in reply to Calvin Rasmussen
    TI__Genius 14886 points

    Hi Calvin,

    Thanks for the follow up.  We believe a change may have happened over the holiday and I am looking into this.   I'll provide an update on Tuesday.  

    Regards,

    Faye

  • +1 in reply to Faye Rainey
    TI__Genius 14886 points

    Hi Calvin,

    As a follow up on this, there was a change made over the holiday that we were unaware of.   This caused the parts to be non-orderable via the APIs.   We've resolved the problem and these parts should be orderable via the APIs as of 10am CST time on Wednesday.    Please retry and confirm that you can order via APIs.  Thanks for your patience and let me know if you have any problems.

    Regards,

    Faye

  • 0 in reply to Faye Rainey
    Prodigy 20 points

    I think it is all "LAST TIME BUY". By API cannot be order. And the API shows they are in stock.

    All "LAST TIME BUY" parts cannot be order by API.Yes, all "LAST TIME BUY"."Resource could not be found"

  • 0 in reply to Calvin Rasmussen
    TI__Genius 14886 points

    Calvin,

    An audit is being done to find all of the parts and resolve this issue for the rest of the materials that fall in this category.  In the meantime, if there are other parts you want order that fall in this category, please let me know.

    Regards,

    Faye

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