TI-API: [V2] How to enable Backlog quote API for version 2

Arnon Chanprasert

Dear Support,

How to enable a request for backlog quote version 2. I worked with version 1 before, and now I am trying with version 2. The system shows an error below. Could you help?

{
  "fault": {
    "faultstring": "Invalid API call as no apiproduct match found",
    "detail": {
      "errorcode": "keymanagement.service.InvalidAPICallAsNoApiProductMatchFound"
    }
  }
}

over 1 year ago

0 Tammy Rawdon over 1 year ago

TI__Genius 9365 points

HI Arnon, can you share your payload and what specific product you were trying to get a quote request. Additionally, I might add that it would be good to determine that you are sending your v2 API key and secret to authenticate for these v2 API calls. You cannot use the V1 key and secret but must use your v2 credentials for reaching our API. You can find your v2 credentials on the myTI dashboard (https://www.ti.com/myti) for your company account under Account settings / API keys and access.

Best regards,
Tammy

0 Arnon Chanprasert over 1 year ago in reply to Tammy Rawdon

Prodigy 30 points

Hi Tammy, I already use with API key and secret on the myTI dashboard (https://www.ti.com/myti) to send request quote. Can I send detail to your email for more information?

0 Tammy Rawdon over 1 year ago in reply to Arnon Chanprasert

TI__Genius 9365 points

yes let me move to private internal messaging and will share to you

0 Tammy Rawdon over 1 year ago in reply to Tammy Rawdon

TI__Genius 9365 points

Arnon,

Per our private conversation you will be enabled on 1/20/24 and if any issue arise you will notify us at that time with a new request,. Thank you, I will close this request at this time.

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TI-API: [V2] How to enable Backlog quote API for version 2