• State TI Thinks Resolved
  • Locked Locked
  • Replies 1 reply
  • Answers 1 answer
  • Subscribers 2 subscribers
  • Views 185 views
  • Users 0 members are here
Support feedback
Options
Options
Related

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

TI-API: urgent - it seems there's bug in your API programs - double booking

Hsing En Chiang
Prodigy 70 points

Hi there, 

We placed two orders today.

1. PO:4100240000012401121610, MPN: TLV2371IDR, Qty: 1660

2. PO: 4100240000022401121610, MPN: SN74LVC1G3157DCKR, Qty: 560

However, we received your reply for the second PO with 2 MPN, it doubled the first PO (qty: 1660) in TI PO: T04776932.

But we have already booked that item in TI PO: T04776278.

They are different PO!

It seems there's bug in your API programs.

Please check your system to see if you really plan to ship TLV2371IDR (qty: 1660) for TI PO: T04776932 immediately.

We don't need extra qty, so please don't arrange shipments for additional qty 1660 of TLV2371IDR in TI PO: T04776932.

But we still need SN74LVC1G3157DCKR (qty: 560) in TI PO: T04776932.

 

Thanks.

  • 0
    TI__Genius 10401 points

    Hsing, as I mentioned in response to your private chat, please contact the customer service center at http://www.ti.com/csc

    We can look into the API requests, but cannot cancel or change a submitted order.

    Our API logs show that the order create payload we received from you at 2:09am US central time did contain two line items, including the 1660 quantity of TLV2371IDR, so it appears that the order that was created does match the request:

    {
	"order": {
		"checkoutProfileId": "[snip]",
		"customerPurchaseOrderNumber": "4100240000022401121610",
		"lineItems": [
			{
				"customerLineItemNumber": "1",
				"tiPartNumber": "TLV2371IDR",
				"customerPartNumber": "32-442227-01",
				"customReelIndicator": "true",
				"quantity": "1660.000"
			},
			{
				"customerLineItemNumber": "1",
				"tiPartNumber": "SN74LVC1G3157DCKR",
				"customerPartNumber": "32-191267-02",
				"customReelIndicator": "true",
				"quantity": "560.000"
			}
		]
	}
}

    I hope this helps.

    Best regards,
    Paul

**Attention** This is a public forum