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TI-API: reason for cancellation

Part Number: TI-API

After creating an order (T04780183) through the api, a mail came in a moment about its cancellation and that the details of the reason are in the order details on the website. But there is no reason given.

How do we know where the problem is?

  • Hi Petr,

    Can you send me an image of what you received?   Also, are you saying that you received an "email" (to your email address) about the cancellation?  Otherwise, please specify how you received notice about the cancellation.    Thanks!!!   

    Regards,

    Faye

  • This is response from the api in create process

    {
        "orderInfo": {
            "orderNumber": "T04780183",
            "cartId": "C378942234",
            "checkoutProfileId": ".....",
            "currencyCode": "USD",
            "orderDate": "2024-01-15T05:43:18Z",
            "orderEntry": "API",
            "customerPurchaseOrderNumber": "2024-RAC-0010#1929",
            "orderStatus": "PROCESSING",
            "orderedBy": "Petr Neuman",
            "endCustomerCompanyName": ".....",
            "application": ".....",
            "endEquipment": ".....",
            "intendedForMilitary": false,
            "isProductionOrder": true,
            "totalOrderSummary": {
                "subTotal": 24437.64,
                "estimatedDiscountAmount": 0,
                "estimatedShippingCost": 51,
                "estimatedTaxes": 0,
                "orderTotal": 24488.64,
                "estimatedInventoryTransferFee": null
            },
            "discounts": null,
            "lineItems": [
                {
                    "tiLineItemNumber": "0",
                    "customerLineItemNumber": "2",
                    "tiPartNumber": "SN74AHC1G14DBVR",
                    "customerPartNumber": "SN74AHC1G14DBVT",
                    "tiPartDescription": "Single 2-V to 5.5-V inverter with Schmitt-Trigger inputs",
                    "partType": "IC",
                    "htsCode": "",
                    "coCode": "",
                    "quantity": 1000,
                    "shippedQuantity": 0,
                    "unitPrice": 0.022,
                    "netPrice": 22,
                    "dateCode": null,
                    "batchCode": null,
                    "status": "PROCESSING",
                    "fees": null,
                    "discounts": null,
                    "packageInformation": {
                        "carrier": "LARGE T&R",
                        "delivery": [
                            {
                                "type": "Cut tape",
                                "quantity": 1000
                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
                            "shippingFreightAccount": "TI",
                            "trackingNumbers": [
                                {
                                    "shippingFromCountryCode": "Shenzhen",
                                    "serviceLevel": "International priority",
                                    "shipDate": null,
                                    "masterTracking": null,
                                    "leg1Carrier": null,
                                    "leg1Tracking": null,
                                    "leg1TrackingURL": null,
                                    "leg2Carrier": null,
                                    "leg2Tracking": null,
                                    "leg2TrackingURL": null
                                }
                            ],
                            "invoices": [],
                            "creditMemo": null
                        }
                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:2"
                        }
                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "1",
                    "customerLineItemNumber": "4",
                    "tiPartNumber": "SN74LVC1G97DCKR",
                    "customerPartNumber": "SN74LVC1G97DCK",
                    "tiPartDescription": "Configurable Multiple-Function Gate",
                    "partType": "IC",
                    "htsCode": "",
                    "coCode": "",
                    "quantity": 2000,
                    "shippedQuantity": 0,
                    "unitPrice": 0.047,
                    "netPrice": 94,
                    "dateCode": null,
                    "batchCode": null,
                    "status": "PROCESSING",
                    "fees": null,
                    "discounts": null,
                    "packageInformation": {
                        "carrier": "LARGE T&R",
                        "delivery": [
                            {
                                "type": "Cut tape",
                                "quantity": 2000
                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
                            "shippingFreightAccount": "TI",
                            "trackingNumbers": [
                                {
                                    "shippingFromCountryCode": "Shanghai",
                                    "serviceLevel": "International priority",
                                    "shipDate": null,
                                    "masterTracking": null,
                                    "leg1Carrier": null,
                                    "leg1Tracking": null,
                                    "leg1TrackingURL": null,
                                    "leg2Carrier": null,
                                    "leg2Tracking": null,
                                    "leg2TrackingURL": null
                                }
                            ],
                            "invoices": [],
                            "creditMemo": null
                        }
                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:4"
                        }
                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "2",
                    "customerLineItemNumber": "15",
                    "tiPartNumber": "TPS51206DSQR",
                    "customerPartNumber": "TPS51206DSQ_S",
                    "tiPartDescription": "2A Peak Sink/Source DDR Termination Regulator with VTTREF Buffered Reference for DDR2/3/3L/4",
                    "partType": "IC",
                    "htsCode": "",
                    "coCode": "",
                    "quantity": 1000,
                    "shippedQuantity": 0,
                    "unitPrice": 0.22,
                    "netPrice": 220,
                    "dateCode": null,
                    "batchCode": null,
                    "status": "PROCESSING",
                    "fees": null,
                    "discounts": null,
                    "packageInformation": {
                        "carrier": "LARGE T&R",
                        "delivery": [
                            {
                                "type": "Cut tape",
                                "quantity": 1000
                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
                            "shippingFreightAccount": "TI",
                            "trackingNumbers": [
                                {
                                    "shippingFromCountryCode": "Singapore",
                                    "serviceLevel": "International priority",
                                    "shipDate": null,
                                    "masterTracking": null,
                                    "leg1Carrier": null,
                                    "leg1Tracking": null,
                                    "leg1TrackingURL": null,
                                    "leg2Carrier": null,
                                    "leg2Tracking": null,
                                    "leg2TrackingURL": null
                                }
                            ],
                            "invoices": [],
                            "creditMemo": null
                        }
                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:15"
                        }
                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "3",
                    "customerLineItemNumber": "21",
                    "tiPartNumber": "UCC27517DBVR",
                    "customerPartNumber": "UCC27517DBV_S",
                    "tiPartDescription": "4-A/4-A single-channel gate driver with 5-V UVLO and 13-ns prop delay in SOT-23 package",
                    "partType": "IC",
                    "htsCode": "",
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                    "quantity": 1250,
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                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
                            "shippingFreightAccount": "TI",
                            "trackingNumbers": [
                                {
                                    "shippingFromCountryCode": "Singapore",
                                    "serviceLevel": "International priority",
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                                    "leg1Tracking": null,
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                                    "leg2Carrier": null,
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                                }
                            ],
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                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:21"
                        }
                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "4",
                    "customerLineItemNumber": "10",
                    "tiPartNumber": "LSF0102DCTR",
                    "customerPartNumber": "LSF0102DCTR_S",
                    "tiPartDescription": "Dual bidirectional multi-voltage level translator",
                    "partType": "IC",
                    "htsCode": "",
                    "coCode": "",
                    "quantity": 120,
                    "shippedQuantity": 0,
                    "unitPrice": 0.252,
                    "netPrice": 30.24,
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                        "carrier": "LARGE T&R",
                        "delivery": [
                            {
                                "type": "Cut tape",
                                "quantity": 120
                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
                            "shippingFreightAccount": "TI",
                            "trackingNumbers": [
                                {
                                    "shippingFromCountryCode": "Singapore",
                                    "serviceLevel": "International priority",
                                    "shipDate": null,
                                    "masterTracking": null,
                                    "leg1Carrier": null,
                                    "leg1Tracking": null,
                                    "leg1TrackingURL": null,
                                    "leg2Carrier": null,
                                    "leg2Tracking": null,
                                    "leg2TrackingURL": null
                                }
                            ],
                            "invoices": [],
                            "creditMemo": null
                        }
                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:10"
                        }
                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "5",
                    "customerLineItemNumber": "19",
                    "tiPartNumber": "TS3A24157RSER",
                    "customerPartNumber": "TS3A24157RSER_S",
                    "tiPartDescription": "0.65-Ω on-state resistance, 3.3-V, 2:1 (SPDT), 2-channel analog switch",
                    "partType": "IC",
                    "htsCode": "",
                    "coCode": "",
                    "quantity": 2500,
                    "shippedQuantity": 0,
                    "unitPrice": 0.29,
                    "netPrice": 725,
                    "dateCode": null,
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                    "packageInformation": {
                        "carrier": "LARGE T&R",
                        "delivery": [
                            {
                                "type": "Cut tape",
                                "quantity": 2500
                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
                            "shippingFreightAccount": "TI",
                            "trackingNumbers": [
                                {
                                    "shippingFromCountryCode": "Singapore",
                                    "serviceLevel": "International priority",
                                    "shipDate": null,
                                    "masterTracking": null,
                                    "leg1Carrier": null,
                                    "leg1Tracking": null,
                                    "leg1TrackingURL": null,
                                    "leg2Carrier": null,
                                    "leg2Tracking": null,
                                    "leg2TrackingURL": null
                                }
                            ],
                            "invoices": [],
                            "creditMemo": null
                        }
                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:19"
                        }
                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "6",
                    "customerLineItemNumber": "8",
                    "tiPartNumber": "LMV431IM5/NOPB",
                    "customerPartNumber": "LMV431IM5_S",
                    "tiPartDescription": "1.5%, low-voltage (1.24-V) adjustable precision shunt regulator",
                    "partType": "IC",
                    "htsCode": "",
                    "coCode": "",
                    "quantity": 6000,
                    "shippedQuantity": 0,
                    "unitPrice": 0.332,
                    "netPrice": 1992,
                    "dateCode": null,
                    "batchCode": null,
                    "status": "PROCESSING",
                    "fees": null,
                    "discounts": null,
                    "packageInformation": {
                        "carrier": "SMALL T&R",
                        "delivery": [
                            {
                                "type": "Full reel",
                                "quantity": 6000
                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
                            "shippingFreightAccount": "TI",
                            "trackingNumbers": [
                                {
                                    "shippingFromCountryCode": "Shenzhen",
                                    "serviceLevel": "International priority",
                                    "shipDate": null,
                                    "masterTracking": null,
                                    "leg1Carrier": null,
                                    "leg1Tracking": null,
                                    "leg1TrackingURL": null,
                                    "leg2Carrier": null,
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                                }
                            ],
                            "invoices": [],
                            "creditMemo": null
                        }
                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:8"
                        }
                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "7",
                    "customerLineItemNumber": "12",
                    "tiPartNumber": "TLV62080DSGR",
                    "customerPartNumber": "TLV62080DSG_S",
                    "tiPartDescription": "1.2A High Efficient Step Down Converter in 2x2mm SON Package",
                    "partType": "IC",
                    "htsCode": "",
                    "coCode": "",
                    "quantity": 5000,
                    "shippedQuantity": 0,
                    "unitPrice": 0.451,
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                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
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                                }
                            ],
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                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:12"
                        }
                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "8",
                    "customerLineItemNumber": "20",
                    "tiPartNumber": "TS3A4751RUCR",
                    "customerPartNumber": "TS3A4751RUCR_S",
                    "tiPartDescription": "0.9-Ω on-state resistance, 3.3-V, 1:1 (SPST), 4-channel analog switch with 1.8-V input logic",
                    "partType": "IC",
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                    "coCode": "",
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                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
                            "shippingFreightAccount": "TI",
                            "trackingNumbers": [
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                        }
                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:20"
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                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "9",
                    "customerLineItemNumber": "16",
                    "tiPartNumber": "TPS54318RTER",
                    "customerPartNumber": "TPS54318RTE_S",
                    "tiPartDescription": "2.95V to 6V Input, 3A Synchronous Step-Down SWIFT™ Converter",
                    "partType": "IC",
                    "htsCode": "",
                    "coCode": "",
                    "quantity": 1000,
                    "shippedQuantity": 0,
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                    "trackingAndShipping": [
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                    ],
                    "customerItemComments": [
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                        }
                    ],
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                },
                {
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                            "shippingFreightAccount": "TI",
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                    ],
                    "customerItemComments": [
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                            "message": "my pol:13"
                        }
                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "11",
                    "customerLineItemNumber": "14",
                    "tiPartNumber": "TPS3808G50DBVT",
                    "customerPartNumber": "TPS3808G50DBVT_",
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                    ],
                    "customerItemComments": [
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                {
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                    "tiPartNumber": "TPS54719RTER",
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                    ],
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                {
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                    "tiPartNumber": "LM2734YMK/NOPB",
                    "customerPartNumber": "LM2734YMK_S",
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                },
                {
                    "tiLineItemNumber": "14",
                    "customerLineItemNumber": "18",
                    "tiPartNumber": "TPS72325DBVR",
                    "customerPartNumber": "TPS72325DBV_S",
                    "tiPartDescription": "200-mA, negative, adjustable low-dropout voltage regulator with enable",
                    "partType": "IC",
                    "htsCode": "",
                    "coCode": "",
                    "quantity": 150,
                    "shippedQuantity": 0,
                    "unitPrice": 1.979,
                    "netPrice": 296.85,
                    "dateCode": null,
                    "batchCode": null,
                    "status": "PROCESSING",
                    "fees": null,
                    "discounts": null,
                    "packageInformation": {
                        "carrier": "LARGE T&R",
                        "delivery": [
                            {
                                "type": "Cut tape",
                                "quantity": 150
                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
                            "shippingFreightAccount": "TI",
                            "trackingNumbers": [
                                {
                                    "shippingFromCountryCode": "Singapore",
                                    "serviceLevel": "International priority",
                                    "shipDate": null,
                                    "masterTracking": null,
                                    "leg1Carrier": null,
                                    "leg1Tracking": null,
                                    "leg1TrackingURL": null,
                                    "leg2Carrier": null,
                                    "leg2Tracking": null,
                                    "leg2TrackingURL": null
                                }
                            ],
                            "invoices": [],
                            "creditMemo": null
                        }
                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:18"
                        }
                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "15",
                    "customerLineItemNumber": "1",
                    "tiPartNumber": "ADS7951SBRGER",
                    "customerPartNumber": "ADS7951SBRGE_S",
                    "tiPartDescription": "12 bit, 1 MSPS, 8 Channel, Single-Ended, SAR ADC",
                    "partType": "IC",
                    "htsCode": "",
                    "coCode": "",
                    "quantity": 1000,
                    "shippedQuantity": 0,
                    "unitPrice": 2.47,
                    "netPrice": 2470,
                    "dateCode": null,
                    "batchCode": null,
                    "status": "PROCESSING",
                    "fees": null,
                    "discounts": null,
                    "packageInformation": {
                        "carrier": "LARGE T&R",
                        "delivery": [
                            {
                                "type": "Cut tape",
                                "quantity": 1000
                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
                            "shippingFreightAccount": "TI",
                            "trackingNumbers": [
                                {
                                    "shippingFromCountryCode": "Singapore",
                                    "serviceLevel": "International priority",
                                    "shipDate": null,
                                    "masterTracking": null,
                                    "leg1Carrier": null,
                                    "leg1Tracking": null,
                                    "leg1TrackingURL": null,
                                    "leg2Carrier": null,
                                    "leg2Tracking": null,
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                            ],
                            "invoices": [],
                            "creditMemo": null
                        }
                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:1"
                        }
                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "16",
                    "customerLineItemNumber": "6",
                    "tiPartNumber": "DAC124S085CISD/NOPB",
                    "customerPartNumber": "DAC124S085CISD_",
                    "tiPartDescription": "12-bit, micropower, quad-channel, digital-to-analog converter (DAC) with rail-to-rail output",
                    "partType": "IC",
                    "htsCode": "",
                    "coCode": "",
                    "quantity": 550,
                    "shippedQuantity": 0,
                    "unitPrice": 3.596,
                    "netPrice": 1977.8,
                    "dateCode": null,
                    "batchCode": null,
                    "status": "PROCESSING",
                    "fees": null,
                    "discounts": null,
                    "packageInformation": {
                        "carrier": "SMALL T&R",
                        "delivery": [
                            {
                                "type": "Cut tape",
                                "quantity": 550
                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
                            "shippingFreightAccount": "TI",
                            "trackingNumbers": [
                                {
                                    "shippingFromCountryCode": "Singapore",
                                    "serviceLevel": "International priority",
                                    "shipDate": null,
                                    "masterTracking": null,
                                    "leg1Carrier": null,
                                    "leg1Tracking": null,
                                    "leg1TrackingURL": null,
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                                    "leg2Tracking": null,
                                    "leg2TrackingURL": null
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                            ],
                            "invoices": [],
                            "creditMemo": null
                        }
                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:6"
                        }
                    ],
                    "notifications": []
                },
                {
                    "tiLineItemNumber": "17",
                    "customerLineItemNumber": "7",
                    "tiPartNumber": "DAC7558IRHBR",
                    "customerPartNumber": "DAC7558IRHB_S",
                    "tiPartDescription": "12-Bit, Octal, Ultralow Glitch, Voltage Output Digital to Analog Converter",
                    "partType": "IC",
                    "htsCode": "",
                    "coCode": "",
                    "quantity": 1000,
                    "shippedQuantity": 0,
                    "unitPrice": 6.39,
                    "netPrice": 6390,
                    "dateCode": null,
                    "batchCode": null,
                    "status": "PROCESSING",
                    "fees": null,
                    "discounts": null,
                    "packageInformation": {
                        "carrier": "LARGE T&R",
                        "delivery": [
                            {
                                "type": "Cut tape",
                                "quantity": 1000
                            }
                        ]
                    },
                    "waiverAvailable": "false",
                    "trackingAndShipping": [
                        {
                            "shippingFreightAccount": "TI",
                            "trackingNumbers": [
                                {
                                    "shippingFromCountryCode": "Singapore",
                                    "serviceLevel": "International priority",
                                    "shipDate": null,
                                    "masterTracking": null,
                                    "leg1Carrier": null,
                                    "leg1Tracking": null,
                                    "leg1TrackingURL": null,
                                    "leg2Carrier": null,
                                    "leg2Tracking": null,
                                    "leg2TrackingURL": null
                                }
                            ],
                            "invoices": [],
                            "creditMemo": null
                        }
                    ],
                    "customerItemComments": [
                        {
                            "message": "my pol:7"
                        }
                    ],
                    "notifications": []
                }
            ],
            "shippingAddress": {
                "firstName": "....."
            },
            "billingAddress": {
                "firstName": "....."
            },
            "payment": {
                "type": "apruve",
                "method": "apruve",
                "bankTranferApproverEmail": null,
                "details": null
            },
            "taxInfo": {
                "taxExemption": false
            },
            "vatDetails": [
                {
                    "type": "DI?",
                    "details": [
                        {
                            "customerTaxId": ".....",
                            "customerName": null,
                            "registrationAddress": null,
                            "contactPhone": null,
                            "contactMobilePhone": null,
                            "contactEmail": null,
                            "bankName": null,
                            "bankAccountNumber": null
                        }
                    ]
                }
            ],
            "orderComments": [
                {
                    "message": "Zalozeno z objednavky: 2024-RAC-0010"
                },
                {
                    "message": "my toid: 1929"
                }
            ],
            "notifications": []
        },
        "errors": null
    }

    And here's the email that arrived a minute after ordering.

    Then the cancellation can also be seen through the api.

    {
        "orderNumber": "T04780183",
        "orderDate": "2024-01-15 00:00:00.0",
        "currencyCode": "USD",
        "orderEntry": "API",
        "customerPurchaseOrderNumber": "2024-RAC-0010#1929",
        "orderStatus": "Cancelled",
        "orderedBy": "Petr Neuman",
        "checkoutProfileId": ".....",
        "isProductionOrder": true,
        "shippingAddress": {
            "address1": "....."
        },
        "payment": {
            "type": "Apruve"
        },
        "hasOrderAdjustments": false,
        "endCustomerCompanyName": ".....",
        "application": ".....",
        "endEquipment": ".....",
        "intendedForMilitary": false,
        "totalOrderSummary": {
            "subTotal": 24437.64,
            "estimatedDiscountAmount": 0,
            "estimatedShippingCost": 51,
            "estimatedTaxes": 0,
            "orderTotal": 24488.64
        },
        "notifications": [
            {
                "topic": "Certificate of conformance",
                "detail": "You can download the certificate of conformance up to 270 days after your shipment date."
            }
        ],
        "lineItems": [
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                "customerLineItemNumber": "2",
                "tiPartNumber": "SN74AHC1G14DBVR",
                "tiPartDescription": "Single 2-V to 5.5-V inverter with Schmitt-Trigger inputs",
                "customerPartNumber": "SN74AHC1G14DBVT",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 1000,
                "shippedQuantity": 0,
                "unitPrice": 0.022,
                "netPrice": 22,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "SN74AHC1G14DBVT"
            },
            {
                "tiLineItemNumber": "2",
                "customerLineItemNumber": "4",
                "tiPartNumber": "SN74LVC1G97DCKR",
                "tiPartDescription": "Configurable Multiple-Function Gate",
                "customerPartNumber": "SN74LVC1G97DCK",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 2000,
                "shippedQuantity": 0,
                "unitPrice": 0.047,
                "netPrice": 94,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "SN74LVC1G97DCK"
            },
            {
                "tiLineItemNumber": "3",
                "customerLineItemNumber": "15",
                "tiPartNumber": "TPS51206DSQR",
                "tiPartDescription": "2A Peak Sink/Source DDR Termination Regulator with VTTREF Buffered Reference for DDR2/3/3L/4",
                "customerPartNumber": "TPS51206DSQ_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 1000,
                "shippedQuantity": 0,
                "unitPrice": 0.22,
                "netPrice": 220,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
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                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "TPS51206DSQ_S"
            },
            {
                "tiLineItemNumber": "4",
                "customerLineItemNumber": "21",
                "tiPartNumber": "UCC27517DBVR",
                "tiPartDescription": "4-A/4-A single-channel gate driver with 5-V UVLO and 13-ns prop delay in SOT-23 package",
                "customerPartNumber": "UCC27517DBV_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 1250,
                "shippedQuantity": 0,
                "unitPrice": 0.22,
                "netPrice": 275,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
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                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "UCC27517DBV_S"
            },
            {
                "tiLineItemNumber": "5",
                "customerLineItemNumber": "10",
                "tiPartNumber": "LSF0102DCTR",
                "tiPartDescription": "Dual bidirectional multi-voltage level translator",
                "customerPartNumber": "LSF0102DCTR_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 120,
                "shippedQuantity": 0,
                "unitPrice": 0.252,
                "netPrice": 30.24,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "LSF0102DCTR_S"
            },
            {
                "tiLineItemNumber": "6",
                "customerLineItemNumber": "19",
                "tiPartNumber": "TS3A24157RSER",
                "tiPartDescription": "0.65-Ω on-state resistance, 3.3-V, 2:1 (SPDT), 2-channel analog switch",
                "customerPartNumber": "TS3A24157RSER_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 2500,
                "shippedQuantity": 0,
                "unitPrice": 0.29,
                "netPrice": 725,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
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                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "TS3A24157RSER_S"
            },
            {
                "tiLineItemNumber": "7",
                "customerLineItemNumber": "8",
                "tiPartNumber": "LMV431IM5/NOPB",
                "tiPartDescription": "1.5%, low-voltage (1.24-V) adjustable precision shunt regulator",
                "customerPartNumber": "LMV431IM5_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 6000,
                "shippedQuantity": 0,
                "unitPrice": 0.332,
                "netPrice": 1992,
                "packageInformation": {
                    "carrier": "SMALL T&R",
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                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "LMV431IM5_S"
            },
            {
                "tiLineItemNumber": "8",
                "customerLineItemNumber": "12",
                "tiPartNumber": "TLV62080DSGR",
                "tiPartDescription": "1.2A High Efficient Step Down Converter in 2x2mm SON Package",
                "customerPartNumber": "TLV62080DSG_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 5000,
                "shippedQuantity": 0,
                "unitPrice": 0.451,
                "netPrice": 2255,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "TLV62080DSG_S"
            },
            {
                "tiLineItemNumber": "9",
                "customerLineItemNumber": "20",
                "tiPartNumber": "TS3A4751RUCR",
                "tiPartDescription": "0.9-Ω on-state resistance, 3.3-V, 1:1 (SPST), 4-channel analog switch with 1.8-V input logic",
                "customerPartNumber": "TS3A4751RUCR_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 1500,
                "shippedQuantity": 0,
                "unitPrice": 0.589,
                "netPrice": 883.5,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "TS3A4751RUCR_S"
            },
            {
                "tiLineItemNumber": "10",
                "customerLineItemNumber": "16",
                "tiPartNumber": "TPS54318RTER",
                "tiPartDescription": "2.95V to 6V Input, 3A Synchronous Step-Down SWIFT™ Converter",
                "customerPartNumber": "TPS54318RTE_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 1000,
                "shippedQuantity": 0,
                "unitPrice": 0.627,
                "netPrice": 627,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "TPS54318RTE_S"
            },
            {
                "tiLineItemNumber": "11",
                "customerLineItemNumber": "13",
                "tiPartNumber": "TPS22969DNYR",
                "tiPartDescription": "5.5-V, 6-A, 4.4-mΩ load switch with output discharge",
                "customerPartNumber": "TPS22969_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 250,
                "shippedQuantity": 0,
                "unitPrice": 0.665,
                "netPrice": 166.25,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "TPS22969_S"
            },
            {
                "tiLineItemNumber": "12",
                "customerLineItemNumber": "14",
                "tiPartNumber": "TPS3808G50DBVT",
                "tiPartDescription": "Low-quiescent current supervisor with programmable delay & manual reset",
                "customerPartNumber": "TPS3808G50DBVT_",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 500,
                "shippedQuantity": 0,
                "unitPrice": 0.958,
                "netPrice": 479,
                "packageInformation": {
                    "carrier": "SMALL T&R",
                    "delivery": [
                        {
                            "type": "Full reel x 2",
                            "quantity": 500
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "TPS3808G50DBVT_"
            },
            {
                "tiLineItemNumber": "13",
                "customerLineItemNumber": "17",
                "tiPartNumber": "TPS54719RTER",
                "tiPartDescription": "2.95V to 6V Input, 7A Synchronous Step-Down DC/DC Converter",
                "customerPartNumber": "TPS54719RTE_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 1000,
                "shippedQuantity": 0,
                "unitPrice": 1.254,
                "netPrice": 1254,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
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                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "TPS54719RTE_S"
            },
            {
                "tiLineItemNumber": "14",
                "customerLineItemNumber": "9",
                "tiPartNumber": "LM2734YMK/NOPB",
                "tiPartDescription": "3V to 20V Input, 1A Step-Down Converter with Light Load Efficiency",
                "customerPartNumber": "LM2734YMK_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 2500,
                "shippedQuantity": 0,
                "unitPrice": 1.712,
                "netPrice": 4280,
                "packageInformation": {
                    "carrier": "SMALL T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
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                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "LM2734YMK_S"
            },
            {
                "tiLineItemNumber": "15",
                "customerLineItemNumber": "18",
                "tiPartNumber": "TPS72325DBVR",
                "tiPartDescription": "200-mA, negative, adjustable low-dropout voltage regulator with enable",
                "customerPartNumber": "TPS72325DBV_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 150,
                "shippedQuantity": 0,
                "unitPrice": 1.979,
                "netPrice": 296.85,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "TPS72325DBV_S"
            },
            {
                "tiLineItemNumber": "16",
                "customerLineItemNumber": "1",
                "tiPartNumber": "ADS7951SBRGER",
                "tiPartDescription": "12 bit, 1 MSPS, 8 Channel, Single-Ended, SAR ADC",
                "customerPartNumber": "ADS7951SBRGE_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 1000,
                "shippedQuantity": 0,
                "unitPrice": 2.47,
                "netPrice": 2470,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "ADS7951SBRGE_S"
            },
            {
                "tiLineItemNumber": "17",
                "customerLineItemNumber": "6",
                "tiPartNumber": "DAC124S085CISD/NOPB",
                "tiPartDescription": "12-bit, micropower, quad-channel, digital-to-analog converter (DAC) with rail-to-rail output",
                "customerPartNumber": "DAC124S085CISD_",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 550,
                "shippedQuantity": 0,
                "unitPrice": 3.596,
                "netPrice": 1977.8,
                "packageInformation": {
                    "carrier": "SMALL T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "DAC124S085CISD_"
            },
            {
                "tiLineItemNumber": "18",
                "customerLineItemNumber": "7",
                "tiPartNumber": "DAC7558IRHBR",
                "tiPartDescription": "12-Bit, Octal, Ultralow Glitch, Voltage Output Digital to Analog Converter",
                "customerPartNumber": "DAC7558IRHB_S",
                "customReelIndicator": false,
                "partType": "IC",
                "eccn": "EAR99",
                "status": "Cancelled",
                "quantity": 1000,
                "shippedQuantity": 0,
                "unitPrice": 6.39,
                "netPrice": 6390,
                "packageInformation": {
                    "carrier": "LARGE T&R",
                    "delivery": [
                        {
                            "type": "Cut tape"
                        }
                    ]
                },
                "waiverAvailable": false,
                "trackingAndShipping": {
                    "creditMemo": [],
                    "invoices": [],
                    "trackingNumbers": []
                },
                "customerReferenceNum": "DAC7558IRHB_S"
            }
        ],
        "billingAddress": {
            "address1": "....."
        }
    }

  • Hi Petr,

    Thanks for these details.   I'm going to transition to a private chat with you so that we can exchange more specifics.   Thanks again.

    Regards,

    Faye

  • Petr,

    Per our exchange, I've created a ticket for our developers to add more error messages to be shown on the Order History page.  At this time I do not have an estimate on when these changes will occur, but, I have attached the ticket with this thread so that I can respond back to you when work is underway.  At this time, I'll move forward with closing this thread.

    Best regards,

    Faye

  • Hi Faye,

    it happened three times today. Odrers T04791018, T04790735, T04791970.

    They were all for material SN74LVC1G97DCKR, which the api claims to have plenty of in stock.

    {
        "tiPartNumber": "SN74LVC1G97DCKR",
        "genericPartNumber": "SN74LVC1G97",
        "buyNowUrl": "https://www.ti.com/product/SN74LVC1G97/part-details/SN74LVC1G97DCKR",
        "quantity": 217009,
        "pricing": [
            {
                "currency": "USD",
                "priceBreaks": [
                    {
                        "priceBreakQuantity": 1,
                        "price": 0.145
                    },
                    {
                        "priceBreakQuantity": 100,
                        "price": 0.094
                    },
                    {
                        "priceBreakQuantity": 250,
                        "price": 0.071
                    },
                    {
                        "priceBreakQuantity": 1000,
                        "price": 0.047
                    }
                ]
            }
        ],
        "futureInventory": [],
        "description": "Configurable Multiple-Function Gate",
        "minimumOrderQuantity": 1,
        "standardPackQuantity": 3000,
        "exportControlClassificationNumber": "EAR99",
        "htsCode": "8542390001",
        "pinCount": 6,
        "packageType": "SN74LVC1G97DCK_6_SOT-SC70_DCK",
        "packageCarrier": "CUT TAPE",
        "customReel": true,
        "lifeCycle": "ACTIVE"
    }

    But the web interface says there are only 250 in stock.

    www.ti.com/.../SN74LVC1G97DCKR

  • Petr,

    I'm looking into these errors and will respond by tomorrow.

    Faye

  • Hi Petr,

    Per our conversation, I'm moving forward with closing this thread.  Thanks!

    Regards,

    Fae

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