TI-API: Backlog order change response message

Siret Siilbaum

Part Number: TI-API

Hello,

We have created new order to the PROD, TI order number 1023582739.

Now we made a change for the last scheduled item, we have changed ti quantity from 3000-->6000 and sent order change with the line item change indicator "U".

We received code 200 = OK, but with an empty body. And no changes on order.

Is it some bug?

Thanks, Siret

over 1 year ago

0 Paul King over 1 year ago

TI__Genius 10401 points

Hi Siret,

An issue has been identified with submitting order change requests with a quoteNumber. We should have a fix available soon, but I can't yet provide a target date for the fix.

In the meantime, you can contact the customer support center ( https://www.ti.com/support ) to change the quantity.

Sorry for the inconvenience.

Best regards,
Paul

0 Paul King over 1 year ago in reply to Paul King

TI__Genius 10401 points

Hi Siret,

As a workaround while we await the fix to be deployed, you should be able to send the same order change request payload but include your customerPurchaseOrderNumber along with the orderNumber.

Best regards,
Paul

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TI-API: Backlog order change response message