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TI-API: Firewall SSL inspection exclusion settings

Part Number: TI-API
I have a question about the SSL inspection exclusion settings on the internal firewall when connecting to the URL below using Backlog API.

1.https://transact.ti.com 2.https://transact-pre.ti.com When I set the above URL to be excluded, it cannot be excluded from SSL inspection. Please tell me the URL for exclusion settings.
  • Sorry for the delay it took a bit to find the answer that I can share back to you - 

    There should be a separate configuration for you to exclude SSL inspection. Please work with your network team to resolve this issue. There’s no separate URL from our end for exclusion settings.

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