TI-API: Store Test API not working

Amit Premy

Part Number: TI-API

Tool/software:

I am trying to add a test Store Order. But getting the following response. Is it genuine error or my payload has some problem

{"errors":[{"section":"Generic","errorType":"Validation","errorCode":"ERR-TICOM-ORDER-API-GEN-0500","reason":"We encountered a technical issue in processing your request.","message":"The API is temporarily unavailable. Please retry, if the issue persists, Please contact TI customer support - https://support.ti.com/csm"}]}

My payload looks like below:

{

Orders:{

customerPurchaseOrderNumber: 'WZSTO2024-1001',
checkoutProfileId: 'FBDF9EA717271F',
lineItems: [
{
customerLineItemNumber: '1',
tiPartNumber: 'CC1190RGVR',
customerOrderComments: [],
quantity: 2500
}
]

}

}

11 months ago

0 Amit Premy 11 months ago

Prodigy 30 points

Looks like the documentation is wrong. Parent level key is "order", NOT "Orders", what is mentioned in the documentation. Even after changing the key to "order",
Now I am getting 500 response with empty response

My final payload looks like this :

{
    "order": {
        "customerPurchaseOrderNumber": "WZSTO2024-1001",
        "checkoutProfileId": "XXXXXXXXXXXXX",
        "lineItems": [
            {
                "customerLineItemNumber": 1,
                "tiPartNumber": "CC1190RGVR",
                "quantity": 10
            }
        ]
    }
}

0 Patrick Huang 11 months ago in reply to Amit Premy

TI__Intellectual 1005 points

Dear Amit,

Thanks for letting us know. We will check with our internal team and let you know as soon as possible.

Regards,

Patrick

0 Amit Premy 11 months ago in reply to Patrick Huang

Prodigy 30 points

Hi Patrick, Now it's working. Thanks

0 Patrick Huang 11 months ago in reply to Amit Premy

TI__Intellectual 1005 points

Hi Amit,

Thanks for confirming!

Best,

Patrick

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TI-API: Store Test API not working