USB-TO-GPIO2: USB-TO-GPIO debugging exception

lei ping

Part Number: USB-TO-GPIO2

Tool/software:

When debugging this model of USB-TO-GPIO, it was found that the Adapter did not read, and the product temperature, version and other functions could not be read. Could you please check the reasons, thanks a lot

10 months ago

0 Britton Jones 10 months ago

TI__Expert 8476 points

Hello,

I am not familiar with the user interface that is detecting the adapter here. Please download our Fusion Digital Power Designer to see if the adapter can detect and read transactions. If the device is detected by our software and can communicate with devices then the issue is not related to the USB-TO-GPIO2

FUSION_DIGITAL_POWER_DESIGNER Application software & framework | TI.com

Best regards,
Britton

0 lei ping 10 months ago in reply to Britton Jones

Prodigy 50 points

The same USB-TO-GPIO products, some can be detected after connection, some can not be detected, help to see what is the reason, thanks a lot.

0 lei ping 10 months ago in reply to lei ping

Prodigy 50 points

During the ATE test, different adapters read different information.

0 Britton Jones 9 months ago in reply to lei ping

TI__Expert 8476 points

Hi,

Which version of the USB-TO-GPIO is this? 2022 or 2006?

Best regards,
Britton

0 lei ping 9 months ago in reply to Britton Jones

Prodigy 50 points

It's the 2006 edition

0 Britton Jones 9 months ago in reply to lei ping

TI__Expert 8476 points

Hi Lei,

2 things we can do here:

1. Do you have the lot number code for these devices that are failing? I can look into whether there is some consistency to the failing devices. Are these new units that you just opened from the box? If so, they should all be prepared the same (ready to detect out of box)

2. This 2006 hardware is not supported or recommended anymore by us. We recommend for current projects to use the 2022 adapter

Best regards,

Britton

0 lei ping 9 months ago in reply to Britton Jones

Prodigy 50 points

These are new devices that have just been opened, see the picture

0 lei ping 9 months ago in reply to lei ping

Prodigy 50 points

请帮忙看下这是同一个版本吧

0 Britton Jones 9 months ago in reply to lei ping

TI__Expert 8476 points

Hi Lei,

This is not the only recently reported issue of the old 2006 adapter not detecting. It may be some inconsistencies for this old hardware. Is there an option for upgrading to the 2022 adapter for your project?

Best regards,

Britton

0 lei ping 9 months ago in reply to Britton Jones

Prodigy 50 points

Not yet. In view of this problem, how should we improve the situation at this stage and help to provide some suggestions, thanks a lot.

0 Britton Jones 9 months ago in reply to lei ping

TI__Expert 8476 points

Can you try downloading the Fusion Digital Power Designer FUSION_DIGITAL_POWER_DESIGNER Application software & framework | TI.com

Please plug in the adapter and open this software. I expect it to detect an adapter and start the scan. Can you try this on working and non working unit? Please take screenshot of Fusion main menu after opening, I have been unable to recreate issues with the 2006 adapter on my end

Best regards,

Britton