USB-TO-GPIO2: USB-TO-GPIO debugging exception

The same USB-TO-GPIO products, some can be detected after connection, some can not be detected, help to see what is the reason, thanks a lot.

During the ATE test, different adapters read different information.

Hi, 

Which version of the USB-TO-GPIO is this? 2022 or 2006?

Best regards,
Britton

It's the 2006 edition

Hi Lei, 

2 things we can do here:

1. Do you have the lot number code for these devices that are failing? I can look into whether there is some consistency to the failing devices. Are these new units that you just opened from the box? If so, they should all be prepared the same (ready to detect out of box)

2. This 2006 hardware is not supported or recommended anymore by us. We recommend for current projects to use the 2022 adapter

Best regards,

Britton

These are new devices that have just been opened, see the picture

请帮忙看下这是同一个版本吧

Hi Lei, 

This is not the only recently reported issue of the old 2006 adapter not detecting. It may be some inconsistencies for this old hardware. Is there an option for upgrading to the 2022 adapter for your project?

Best regards,

Britton

Not yet. In view of this problem, how should we improve the situation at this stage and help to provide some suggestions, thanks a lot.

Can you try downloading the Fusion Digital Power Designer FUSION_DIGITAL_POWER_DESIGNER Application software & framework | TI.com

Please plug in the adapter and open this software. I expect it to detect an adapter and start the scan. Can you try this on working and non working unit? Please take screenshot of Fusion main menu after opening, I have been unable to recreate issues with the 2006 adapter on my end

Best regards,

Britton

请问是这个软件吗，显示连接不上呢