Tool/software:
I created a test order in the TI Backlog using the following JSON:
{
"order": {
"customerPurchaseOrderNumber": "PO-146965-12",
"endCustomerCompanyName": "",
"checkoutProfileId": "",
"lineItems": [
{
"customerLineItemNumber": 10,
"tiPartNumber": "MAX3232EIDR",
"customerPartNumber": "IP026838363",
"customerAnticipatedUnitPrice": 0.45,
"customerCurrencyCode": "USD",
"quoteNumber": "26936667",
"schedules": [
{
"requestedQuantity": 5000,
"requestedDeliveryDate": "2026-08-25"
}
]
}
]
}
}
In response, I received the following JSON:
{
"orders": [
{
"orderDate": "2025-06-03 08:29:20",
"customerPurchaseOrderNumber": "PO-146965-12",
"orderStatus": "PENDING",
"customerPurchaseOrderDate": "#",
"purchaseOrderDate": "#",
"lineItems": [
{
"tiPartNumber": "MAX3232EIDR",
"customerLineItemNumber": "10",
"customerPartNumber": "IP026838363",
"itemCheckoutProfileId": "",
"status": "Pending",
"customerAnticipatedUnitPrice": 0.45,
"customerCurrencyCode": "USD",
"quoteNumber": "26936667",
"schedules": [
{
"requestedQuantity": 5000,
"requestedDeliveryDate": "2026-08-25"
}
]
}
]
}
],
"termsOfSale": "Sale of TI products by TI are subject to TI's Terms of sale https://www.ti.com/legal/terms-conditions/terms-of-sale.html"
}
According to the documentation, no OrderNumber was returned, which suggests that the order has not been created. However, we see a status of "PENDING" — does this mean that the order will eventually be created after some time?
I had a similar situation back in April, when I submitted a test order, and to this day it still hasn’t been created and does not have an OrderNumber.
Does that mean that if I don’t receive an OrderNumber, I should assume the order will never be created?
