TI-API: TI Backlog API Error code: TI-SOR-50000

Part Number: TI-API

Tool/software:

When using the endpoint "backlog/orders/" to create an order, it shows below error code.

 Could you help to solve this error?

 

"orders" : [

    {

      "messages" : [

        {

          "code" : "TI-SOR-50000",

          "type" : "INFO",

          "message" : "System error occurred. Execution ID: execution-608910a0-e808-4c62-9221-815bf2feb1a8-2025.08.27"

        }

      ],

      "orderDate" : "2025-08-27 05:02:38",

      "customerPurchaseOrderNumber" : "SLI0621",

      "orderStatus" : "PENDING",

      "shipToAccountNumber" : " ",

      "customerPurchaseOrderDate" : "#",

      "purchaseOrderDate" : "#",

      "lineItems" : [

        {

          "tiPartNumber" : "SN74LVC1G19DCKR",

          "customerLineItemNumber" : "11",

          "customerPartNumber" : "214B9495",

          "status" : "Rejected",

          "customerAnticipatedUnitPrice" : 0.059,

          "customerCurrencyCode" : "USD",

          "schedules" : [

            {

              "requestedQuantity" : 3000,

              "requestedDeliveryDate" : "2025-08-29"

            }

          ]

        }

      ]

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