TI-API: Quote API System Error

Jessica Yost

Part Number: TI-API

Tool/software:

Hello, I am getting the below response when trying to submit Create Quote on the Backlog API. Here is the error message :

{
"errors" : [
    {
      "errorCode" : "ERR-BKG-QUOTE-API-0500",
      "type" : "ERROR",
      "reason" : "System Error",
      "message" : "System error has occurred. Contact TI API Support (https://api-portal.ti.com/support)."
    }
]
}

2 months ago

0 Angelica Rivera 2 months ago

TI__Prodigy 566 points

Hi Jessica,

I verified with Paul V. and he let me know which ordering method you are using. Please try to reduce the end customer website to less than 41 characters. My suggestion would be to use "www.******.com" (I have used asterisks to avoid using end customer name on the public forum). If this doesn't work please let us know.

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TI-API: Quote API System Error