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[FAQ] TI-API: Order API Error Code : ERR-TICOM-ORDER-API-GEN-0500

Paul King
Genius 10401 points
Other Parts Discussed in Thread: TI-API

What steps can I take to resolve error codes for different scenarios?

  • 0
    TI__Genius 10401 points
    Scenario Error details Remediation steps
    Technical issues encountered, so we cannot process your request   
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    {
    "orderInfo": null,
    "errors": [
    {
    "errorCode": "ERR-TICOM-ORDER-API-GEN-0500""section": "Generic",
    "type": "Validation",
    "reason": "We encountered a technical issue in processing your request.",
    "message": "The API is temporarily unavailable. Please retry, if the issue persists, Please contact TI customer support - https://support.ti.com/csm""data": null,
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    Wait 5 minutes before attempting to resubmit your order.

    If you are still having issues, please submit an E2E thread with Part Number "TI-API" and provide the error message information.

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