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TI-API: v1 Backlog ASN API error codes and meanings

Mushiar Khan
Prodigy 260 points
Part Number: TI-API

What do the v1 ASN API error codes mean?

  • +1
    TI__Prodigy 260 points
    Scenario Error details Remediation steps
    Missing Identifier 
    {
    "Errors": [
        {
            "Code": "TI-ASN-40010",
            "Message": "Provide one of the following - Purchase Order, Way Bill or Supplier Order number"
        }
    ]
}
    		 Customer should pass at least one valid CustomerPurchaseOrderIdentifier or SupplierWayBillIdentifier or SupplierOrderIdentifier in the request.
    Only one identifier needed 
    {
    "Errors": [
        {
            "Code": "TI-ASN-40020",
            "Message": "Only one of the following can be provided - Purchase Order, Way Bill or Supplier Order number"
        }
    ]
}
    		 Customer should only pass one valid CustomerPurchaseOrderIdentifier or SupplierWayBillIdentifier or SupplierOrderIdentifier in the request.
    Sold-to number invalid or missing 
    {
    "Errors": [
        {
            "Code": "TI-ASN-40030",
            "Message": "The sold-to number is invalid or missing. Provide a valid sold-to number."
        }
    ]
}
    		 Customer should pass a valid CustomerSoldToIdentifier in the request.
    Invalid value for PDF field 
    {
    "Errors": [
        {
            "Code": "TI-ASN-40040",
            "Message": "The RequestCommercialInvoicePDF and RequestWaybillPDF fields can only be 'X' or blank. Correct and resubmit. Note: 'X' means to request .pdfs"
        }
    ]
}
    		 Customer should pass a valid RequestCommercialInvoicePDF and RequestWaybillPDF in the request. Customer should pass X in the respective fields if they want to receive a PDF otherwise the fields should be left blank.
    Server maintenance in progress 
    {
    "Errors": [
        {
            "Code": "TI-ASN-50000",
            "Message": "TI server maintenance in progress. Contact TI API Support (https://api-portal.ti.com/support) support for more information."
        }
    ]
}
    		 TI server maintenance in progress. Contact TI API Support (https://api-portal.ti.com/support) support for more information.
    No shipment data found 
    {
    "Errors": [
        {
            "Code": "TI-ASN-40410",
            "Message": "Verify and correct the Purchase order OR use the Supplier Order number or WayBill number.   Otherwise, there is no shipment data."
        }
    ]
}
    		 Customer should pass a valid CustomerPurchaseOrderIdentifier and also check the status of the CustomerPurchaseOrderIdentifier. Only orders, that are completed, will have shipment data available.
    No shipment data found 
    {
    "Errors": [
        {
            "Code": "TI-ASN-40420",
            "Message": "Verify and correct the Supplier order number OR use your Purchase Order or the Supplier WayBill number. Otherwise, there is no shipment data."
        }
    ]
}
    		 Customer should pass a valid SupplierOrderIdentifier and also check the status of the SupplierOrderIdentifier. Only orders, that are completed, will have shipment data available.
    No shipment data found 
    {
    "Errors": [
        {
            "Code": "TI-ASN-40430",
            "Message": "Verify and correct the WayBill number OR use your Purchase Order or the Supplier Order number. Otherwise, there is no shipment data."
        }
    ]
}
    		 Customer should pass a valid SupplierWayBillIdentifier and also check the status of the SupplierWayBillIdentifier. Only orders, that are completed, will have shipment data available.
    Invalid identifier 
    {
    "Errors": [
        {
            "Code": "TI-ASN-40440",
            "Message": "Verify and correct the sold-to identifier."
        }
    ]
}
    		 Verify and correct the sold-to identifier.
    Missing business partner's Sold-to number 
    {
    "Errors": [
        {
            "Code": "TI-ASN-40450",
            "Message": "Provide the Business Partner's sold-to identifier."
        }
    ]
}
    		 Provide the Business Partner's sold-to identifier.
    Missing business partner 
    {
    "Errors": [
        {
            "Code": "TI-ASN-40460",
            "Message": "Business Partner is required"
        }
    ]
}
    		 Business Partner cannot be blank. Please provide and re-submit.

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