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TI-API: v1 Backlog ASN API error codes and meanings

Part Number: TI-API

What do the v1 ASN API error codes mean?

  • Scenario Error details Remediation steps
    Missing Identifier
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    {
    "Errors": [
    {
    "Code": "TI-ASN-40010",
    "Message": "Provide one of the following - Purchase Order, Way Bill or Supplier Order number"
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Customer should pass at least one valid CustomerPurchaseOrderIdentifier or SupplierWayBillIdentifier or SupplierOrderIdentifier in the request.
    Only one identifier needed
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    {
    "Errors": [
    {
    "Code": "TI-ASN-40020",
    "Message": "Only one of the following can be provided - Purchase Order, Way Bill or Supplier Order number"
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Customer should only pass one valid CustomerPurchaseOrderIdentifier or SupplierWayBillIdentifier or SupplierOrderIdentifier in the request.
    Sold-to number invalid or missing
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    {
    "Errors": [
    {
    "Code": "TI-ASN-40030",
    "Message": "The sold-to number is invalid or missing. Provide a valid sold-to number."
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Customer should pass a valid CustomerSoldToIdentifier in the request.
    Invalid value for PDF field
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    {
    "Errors": [
    {
    "Code": "TI-ASN-40040",
    "Message": "The RequestCommercialInvoicePDF and RequestWaybillPDF fields can only be 'X' or blank. Correct and resubmit. Note: 'X' means to request .pdfs"
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Customer should pass a valid RequestCommercialInvoicePDF and RequestWaybillPDF in the request. Customer should pass X in the respective fields if they want to receive a PDF otherwise the fields should be left blank.
    Server maintenance in progress
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    {
    "Errors": [
    {
    "Code": "TI-ASN-50000",
    "Message": "TI server maintenance in progress. Contact TI API Support (https://api-portal.ti.com/support) support for more information."
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    TI server maintenance in progress. Contact TI API Support (https://api-portal.ti.com/support) support for more information.
    No shipment data found
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    {
    "Errors": [
    {
    "Code": "TI-ASN-40410",
    "Message": "Verify and correct the Purchase order OR use the Supplier Order number or WayBill number. Otherwise, there is no shipment data."
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Customer should pass a valid CustomerPurchaseOrderIdentifier and also check the status of the CustomerPurchaseOrderIdentifier. Only orders, that are completed, will have shipment data available.
    No shipment data found
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    {
    "Errors": [
    {
    "Code": "TI-ASN-40420",
    "Message": "Verify and correct the Supplier order number OR use your Purchase Order or the Supplier WayBill number. Otherwise, there is no shipment data."
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Customer should pass a valid SupplierOrderIdentifier and also check the status of the SupplierOrderIdentifier. Only orders, that are completed, will have shipment data available.
    No shipment data found
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    {
    "Errors": [
    {
    "Code": "TI-ASN-40430",
    "Message": "Verify and correct the WayBill number OR use your Purchase Order or the Supplier Order number. Otherwise, there is no shipment data."
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Customer should pass a valid SupplierWayBillIdentifier and also check the status of the SupplierWayBillIdentifier. Only orders, that are completed, will have shipment data available.
    Invalid identifier
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    {
    "Errors": [
    {
    "Code": "TI-ASN-40440",
    "Message": "Verify and correct the sold-to identifier."
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Verify and correct the sold-to identifier.
    Missing business partner's Sold-to number
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    {
    "Errors": [
    {
    "Code": "TI-ASN-40450",
    "Message": "Provide the Business Partner's sold-to identifier."
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Provide the Business Partner's sold-to identifier.
    Missing business partner
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    {
    "Errors": [
    {
    "Code": "TI-ASN-40460",
    "Message": "Business Partner is required"
    }
    ]
    }
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Business Partner cannot be blank. Please provide and re-submit.

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