Error : ERR-TICOM-INV-API-0500 from Inventory API for SN74LVC2G07YZPR , INA213AIRSWR and other parts as well

We will investigatte and send a response by tomorrow.

Neelima,

A large number of the products you are inquiring are not available or they have a limit on the number of items you can purchase.   For the parts that are not available, you can request to be notified when there is inventory.  A better way to be notified when a part is available is to use the Inventory subscription API.   This will resolve the majority of your 500 errors.   I am still investigating why you are receiving 500 for the parts above (i.e. SN74LVC2G07YZPR).

Can you accept my friend request so that we can discuss privately while I continue to investigate?  

Hi Faye,

We are using Inventory API for getting the onhand notification. If we cannot purchase based on limit or if onhand doesnot exist, we were getting proper error message which our buyer's can understand. But this error is something new andnot nderstandable. Please help to resolve this error.

Hello Faye,

if it is helpful: we get status codes 500 for a couple of items, too. This behaviour started exactly on February 19th 14:12:00 (Central European Time), so there must have been some internal change at that point of time.

Regards,

Stefan

Hello,

same here. It changes fron one try to the other which parts fail.

Thanks

Everyone:  We are seeing the problem on our side and are investigating it.  I'll provide an update today.  

Faye

Hi Faye,

thanks, everything worked fine after that point - but unfortunately the same problem popped up again yesterday night (23:45+01:00). We get status 500 for a couple of material numbers, e.g. TUSB2077APTR.

Stefan,

I'm looking into this now.

Seems to be resolved again, I had two queue runs now without any error.